Jessica Ott
Williamstown
Summary
Results-driven individual with extensive experience in financial management and event coordination. Proficient in data analysis and problem solving, ensuring accurate financial records and engaging community activities that enhance participation and satisfaction.
Overview
14
14
years of professional experience
Work History
Church Treasurer/Activities Coordinator
Providence Baptist Church
Williamstown
07.2023 - Current
- Managed annual budget planning and financial forecasting for church operations.
- Prepared monthly financial reports detailing income and expenses for board review.
- Oversaw donation tracking and processing to ensure accurate financial records.
- Maintained accurate records of all church transactions in accounting systems.
- Communicated financial updates to congregation members during meetings and events.
- Tracked expenses against approved budget allocations.
- Collected, recorded, and deposited weekly offering in a timely manner.
- Maintained church financial records and prepared monthly bank reconciliations.
- Organized documentation related to special projects such as building repairs or renovations.
- Monitored cash flow to ensure sufficient funds are available for operational needs.
- Organized engaging activities for diverse groups to promote social interaction.
- Coordinated volunteer schedules to ensure adequate staffing for activities.
- Managed supplies and materials for events, ensuring availability and readiness.
- Encouraged active involvement by creating an atmosphere that was welcoming and inclusive.
- Assisted with the setup and cleanup of special events such as holiday parties, birthdays, picnics.
- Managed logistics for events, including scheduling and resource allocation.
- Organized recreational activities to promote social interaction among participants.
Waitress
Primos
Canton
07.2014 - Current
- Took food and beverage orders accurately from customers.
- Delivered meals and beverages efficiently to tables.
- Managed cash and processed payments at the end of each shift.
- Maintained cleanliness of dining area and assisted with table setups.
- Communicated effectively with kitchen staff for order accuracy.
- Resolved customer complaints politely and professionally when necessary.
- Collaborated with team members to ensure smooth service during peak hours.
- Checked back with customers throughout meal service to ensure satisfaction.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Answered questions about menu items, ingredients, and pricing.
Consumer Loan Officer/Loan Underwriter
Bank of Monticello
Kahoka
03.2012 - Current
- Evaluated consumer loan applications for creditworthiness and compliance.
- Guided clients through loan options and application processes.
- Educated customers on financial products and repayment terms.
- Assisted in resolving customer inquiries and concerns effectively.
- Participated in professional development activities such as conferences, seminars, webinars.
- Verified assets and liabilities of potential borrowers.
- Established relationships with borrowers, lenders, and third parties involved in the loan process.
- Reviewed loan applications for accuracy and completeness.
- Monitored loans for compliance with state regulations and company policies.
- Provided pre-approval letters to qualified applicants.
- Processed loan payments in a timely manner.
- Investigated customer complaints regarding billing errors or discrepancies on loans.
- Resolved delinquent accounts by working directly with customers or referring them to collections agencies as necessary.
- Analyzed financial statements, credit reports, and other documents to assess borrower's creditworthiness.
- Recommended loan approvals and denials based on customer loan application reviews.
- Managed pipeline for originated loans through closing and complete required management reports.
- Performed clerical duties such as typing letters or creating spreadsheets using Microsoft Office Suite programs.
- Entered data into computer systems accurately and efficiently using Microsoft Office Suite applications such as Word, Excel and Outlook.
- Completed day-to-day duties accurately and efficiently.
- Performed administrative tasks such as data entry, filing.
- Organized loan documents into digital filing system.
Education
High School Diploma -
Canton R-V
Canton, MO05-2009
Business Management
Hannibal LaGrange University
Hannibal, MOSkills
- Budget planning
- Financial reporting
- Donation tracking
- Bank reconciliation
- Event coordination
- Loan evaluation
- Compliance monitoring
- Data analysis
- Problem solving
- Time management
- Payroll processing
- Cash flow management
- Insurance management
- Church software proficiency
- Expense monitoring
- Nonprofit accounting
- Analytical thinking
Affiliations
- Committed member contributing to youth mentorship and community outreach
- Regular participant and organizer in church outreach and fellowship programs
- Audio/Visual Technician
- Youth Group Leader- lead monthly discussions and activities for 10+ youth
- I enjoy created powerpoint presentations or inputting information into spreadsheets
References
References available upon request.
Timeline
Church Treasurer/Activities Coordinator
Providence Baptist Church
07.2023 - Current
Waitress
Primos
07.2014 - Current
Consumer Loan Officer/Loan Underwriter
Bank of Monticello
03.2012 - Current
High School Diploma -
Canton R-V
Business Management
Hannibal LaGrange University