Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Niedbalski

Jackson

Summary

As a former Navy logistic specialist, I have discovered a passion for helping individuals navigate life's challenges. Now, as a dedicated life coach, I blend my military discipline with empathy to guide clients towards their goals. During my time in the Navy, I served as a logistic specialist, managing supplies, inventory, and equipment. This experience allowed me to develop skills in supply chain management, attention to detail, and organization, which I seamlessly transferred into my coaching practice. After leaving the Navy, I transitioned to become a life coach specializing in personal growth, career development, and relationship coaching. I thrive on empowering others to achieve their full potential. Additionally, my nurturing nature extends beyond coaching as I love spending time with kids. Whether coaching parents or directly working with children, I bring compassion and understanding to my interactions. Furthermore, I am an advocate for creating a coaching culture within organizations that promotes growth, diversity, and inclusion. I firmly believe in the power of structured conversations to transform lives. In addition to my coaching expertise, I am a dedicated professional with a strong background in providing evidence-based counseling services to individuals, couples, and families. My skills include developing treatment plans, conducting assessments, and documenting progress. Above all else, I am committed to advocating for the mental health and well-being of my clients.

Overview

13
13
years of professional experience

Work History

Life Coach

The Excel Center
10.2022 - Current
  • Encouraged clients to set and achieve reasonable goals on weekly basis.
  • Established strong rapport with clients, fostering trusting and supportive coaching relationships.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
  • Provided ongoing support to clients as they navigated life transitions or challenges, fostering resilience and adaptability.
  • Connected clients with available resources to improve plan success.
  • Documented behaviors, treatments and non-compliance issues.
  • Collaborated with teachers and administrators to address the social, emotional, and academic needs of all students.
  • Developed a safe and supportive school environment by promoting positive behavior and addressing issues such as bullying and harassment.
  • Regularly met with enrolled students to confirm success and identify problem areas.
  • Collaborated with teachers and other school personnel to create individualized education plans for students with special needs.
  • Guided students through evaluating career interests and potential schools.
  • Built schedules around students' strengths and long-term goals, customizing different approaches for college preparatory and technical school pathways.
  • Conducted regular progress monitoring meetings with students to assess goal attainment and provide ongoing guidance toward success milestones.
  • Coordinated record transfers between school and outside organizations such as colleges and trade schools.
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Assisted students in exploring and selecting career paths.

On Site Support

Grainger
03.2021 - 10.2022
  • Facilitated communication between clients and management, ensuring smooth project execution.
  • Developed strong relationships with clients through professional demeanor, clear communication skills, and consistent reliability.
  • Offered exceptional client service through follow-up visits after project completion to address any concerns or feedback.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained thorough understanding of IT services to identify best methods to address end-user technology needs and incidents.
  • Maintained accurate documentation of work completed, allowing for efficient follow-up support when needed.
  • Documented support interactions for future reference.
  • Collaborated closely with construction crews for efficient coordination of materials delivery, resource allocation, and progress updates.
  • Minimized delays in project timelines by proactively identifying potential challenges and implementing corrective actions.
  • Planned routes to maximize efficiency.
  • Determined parts needed by analyzing information and descriptions provided by customer.
  • Streamlined inventory management by maintaining accurate records of parts received, stored, and delivered.

Logistics Specialist

US Navy
01.2012 - 01.2016
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Coordinated incoming and outgoing shipments to maintain schedules.
  • Managed inventory levels for optimal cost savings and minimal stockouts.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
  • Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
  • Tracked and managed transfer paperwork such as packing lists.
  • Used in-house tracking system to schedule shipments of goods to customer warehouses.
  • Issued timely and accurate responses to both internal and external inquiries.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Conducted comprehensive audits of logistics processes to identify areas for improvement and cost reduction opportunities.

Education

Bachelor's degree - Health/Health Care Administration/Management

Southeast Missouri State University
01.2020

Skills

  • Career Counseling
  • Crisis Management
  • Appointment Scheduling
  • Goal setting
  • Behavior modeling
  • Motivational techniques
  • Career planning
  • Data collection
  • Mental health support

Timeline

Life Coach

The Excel Center
10.2022 - Current

On Site Support

Grainger
03.2021 - 10.2022

Logistics Specialist

US Navy
01.2012 - 01.2016

Bachelor's degree - Health/Health Care Administration/Management

Southeast Missouri State University
Jessica Niedbalski