Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Jessica Munro

Jessica Munro

Holcomb

Summary

Support team member specializing in payroll and attendance management, overseeing compliance with federal and state regulations. Demonstrates strong analytical, problem-solving, and communication skills while managing inquiries from over 100 aides and clients daily, ensuring timely and accurate payroll processing.

Overview

15
15
years of professional experience

Work History

Attendance/Payroll Specialist

Elara Caring
Kennett
03.2018 - Current
  • Oversaw attendance operations across two states and eight counties, supervising over 100 aides and clients daily to ensure compliance with established protocols and standards.
  • Ensure compliance with federal and state payroll regulations and guidelines.
  • Ensured timely payment for aides and corrected errors promptly to maintain smooth payroll processing.
  • Collaborated with HR to resolve payroll-related employee inquiries, enhancing employee satisfaction.
  • Researched and resolved employee payroll questions and issues via email, phone and in person.
  • Managed office phone inquiries and resolved issues efficiently.

Carhop

Sonic Drive-In
Kennett
07.2011 - 08.2018

  • Delivered food and drinks to customers in a timely manner.
  • Delivered food orders to customers in a timely manner with a friendly attitude.
  • Ensured customer orders were accurate and complete.
  • Verified and bagged orders for easy transport, ensuring accuracy and customer satisfaction.
  • Processed customer payments and transactions to ensure smooth and efficient service.
  • Trained new carhops on service standards to enhance overall team performance.

Education

H.S. -

Senath- Hornersville
Senath, MO
01-2012

Skills

  • Payroll processing
  • Payroll documentation
  • Payroll reporting
  • Timekeeping systems
  • Onboarding procedures
  • Policy adherence
  • Staff supervision
  • Effective communication
  • Problem solving
  • Attention to detail
  • Team building
  • Client communication

References

  • Denise Jones, Branch Administrator, Elara Caring, 573-888-5917
  • Caleb Yates, Manager, Sonic Drive In, 573-888-5739

Timeline

Attendance/Payroll Specialist

Elara Caring
03.2018 - Current

Carhop

Sonic Drive-In
07.2011 - 08.2018

H.S. -

Senath- Hornersville

Similar Profiles

  • Cynthia GoistCynthia Goist

    Payroll Specialist & Certified Payroll Specialist at Frontier Door & Cabinet, IncPayroll Specialist & Certified Payroll Specialist at Frontier Door & Cabinet, Inc

  • Tina ClassenTina Classen

    PAYROLL MANAGER – PAYCOR SPECIALIST – CERTIFIED PAYCOR HR AND PAYROLL PRO at doodie callsPAYROLL MANAGER – PAYCOR SPECIALIST – CERTIFIED PAYCOR HR AND PAYROLL PRO at doodie calls

  • Rosa SalazarRosa Salazar

    Payroll/HR Payroll Specialist at K-Mac Enterprises IncPayroll/HR Payroll Specialist at K-Mac Enterprises Inc

  • Jazlyn McIntireJazlyn McIntire

    Time and Attendance Specialist at DFW AirportTime and Attendance Specialist at DFW Airport

CREATE PROFILE
Jessica Munro