Jessica Martin
Union
Summary
Dedicated professional with extensive experience in patient assessment and customer relations management. Demonstrated expertise in maintaining accurate documentation and effectively managing customer inquiries. Contributed to streamlined processes and enhanced customer satisfaction through attention to detail and proactive communication.
Overview
11
11
years of professional experience
Work History
Title Specialist
Gateway Car Connection
Eureka
09.2025 - Current
- Coordinated title transfers among buyers, sellers, and financial institutions efficiently.
- Maintained comprehensive records ensuring accuracy in title transactions documentation.
- Assisted customers with inquiries on title status and requirements concisely.
- Collaborated with dealerships to resolve title-related discrepancies promptly.
- Managed and filed paperwork for transferring vehicle ownership titles seamlessly.
- Participated in meetings with management to discuss project progress regularly.
Emergency Room Technician
Washington Mercy Hospital
Washington
01.2015 - 08.2018
- Coordinated patient flow in emergency department, reducing wait times for critical care.
- Worked with nurses to prioritize care for incoming patients based on severity of conditions.
- Prepared and maintained emergency equipment for rapid response scenarios.
- Assisted medical staff with patient assessments and vital sign monitoring.
- Documented patient information accurately in electronic health records.
- Collected blood samples for lab analysis to aid in diagnostic processes.
- Took patients' vital signs, collected specimens, and updated charts promptly.
- Set up rooms for incoming patients, ensuring all necessary equipment was readily available for immediate treatment.
Education
Paramedic Degree - Medical
East Central College
Union, MO01-2017
Attended 2012 - 2014 - Medical
Barnes-Jewish College Goldfarb School of Nursing
St. Louis,Skills
- Customer relationship management
- Records management
- Patient assessment
- Sales closure
- Accuracy and precision
- Attention to detail
- Effective communication
Timeline
Title Specialist
Gateway Car Connection
09.2025 - Current
Emergency Room Technician
Washington Mercy Hospital
01.2015 - 08.2018
Paramedic Degree - Medical
East Central College
Attended 2012 - 2014 - Medical
Barnes-Jewish College Goldfarb School of Nursing