Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Loyd

Springfield

Summary

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

9
9
years of professional experience

Work History

Medical Assistant

Cox Health
07.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Medical Office Secretary

Cox Health
07.2023 - 04.2024
  • Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines.
  • Obtained necessary information to facilitate assessment or admission process for patients admitted through emergency department.
  • Provided excellent customer service while answering phone calls and assisting visitors at the front desk area.
  • Promoted a positive work environment by fostering collaboration and open communication among office staff members.

HIM Operations Associate

Cox Health
01.2023 - 07.2023
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
  • Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
  • Followed shipping and receiving procedures for goods and materials.
  • Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.

Data Management Quality Control Team Lead

QPS Biokinetic
07.2018 - 01.2023
  • Responsible for quality check of case report forms and source documents for clinical studies
  • Responsible for coordination and quality of raw data
  • Ensure procedures and techniques used follow internal SOPs, Clinical Operations Procedures, and study protocols
  • Updating and verifying deviation logs
  • Review previously completed studies in archives
  • Responsible for verifying clinical data is accurate, attributable, and follows FDA guidelines

Data Management Specialist

QPS Biokinetic
01.2017 - 07.2019
  • Troubleshot data-related problems and coordinated maintenance or modifications to correct defects.
  • Used standard document management tools to register documents and maintain databases used to produce logs, transmittal receipts and other reports.
  • Formulated techniques for quality data collection to meet expected adequacy, accuracy and legitimacy targets.
  • Verified compliance with data retention requirements by managing document catalogues for long-term archival of data associated with contract closeouts.
  • Optimized data storage, consolidating multiple databases into a single, centralized system.
  • Managed complex projects to enhance organizational data capabilities, meeting deadlines and staying within budget constraints.

Education

Bachelor of Science - Environmental Management And Assessment

Columbia Southern University
Orange Beach, AL
02-2016

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Data entry
  • Reliable team player
  • Electronic medical records
  • CPR
  • Immunization administration
  • Professionalism and ethics

Timeline

Medical Assistant

Cox Health
07.2024 - Current

Medical Office Secretary

Cox Health
07.2023 - 04.2024

HIM Operations Associate

Cox Health
01.2023 - 07.2023

Data Management Quality Control Team Lead

QPS Biokinetic
07.2018 - 01.2023

Data Management Specialist

QPS Biokinetic
01.2017 - 07.2019

Bachelor of Science - Environmental Management And Assessment

Columbia Southern University

Similar Profiles

CREATE PROFILE
Jessica Loyd