Jessica Contreras
West Plains
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Volunteer
St. Mary's Catholic Church
2024.10 - Current
- Built and strengthened relationships with volunteers, enhancing teamwork and support.
- Facilitated collaborative events, fostering inclusivity and engagement among participants.
- Implemented feedback mechanisms to improve event planning and execution processes.
- Promoted a positive image of the church through meaningful interactions with diverse community members.
Front Counter Crew Member
Lightning Bowl- JDR Industries
2023.08 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues to foster customer satisfaction.
- Processed transactions accurately and operated cash register to support seamless front counter operations.
- Ensured cleanliness and organization of front counter area to create a welcoming environment for customers.
- Assisted in training new team members on standard operating procedures and best practices.
Education
Associate of Arts - Health Professions
Missouri State University- West Plains
West Plains, MO2026-05
High School Diploma -
West Plain Sr. High School
West Plains, MO2024-05
Skills
- Customer service
- Complaint handling
- Order processing proficiency
- Cash handling expertise
- Sanitation practices
- Guest inquiries
- Organized and efficient
- Time management
- Problem-solving
- Teamwork and collaboration
Timeline
Volunteer
St. Mary's Catholic Church
2024.10 - Current
Front Counter Crew Member
Lightning Bowl- JDR Industries
2023.08 - Current
Associate of Arts - Health Professions
Missouri State University- West Plains
High School Diploma -
West Plain Sr. High School