Jessica Chase
St. Louis
Summary
Diligent, Compassionate Caregiver with over three years experience.
Primary focus in the following: Administering Medications As Needed Hospice Asssitance Post-morteum Care Companionship/Caregiving Specialized Focus in Caring for the Elderly with Dementia and Alzheimers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Caregiver
Cassie Petit
04.2024 - Current
- Changing client brief hourly when called for it
- Administered morning medication
- Reading to client and providing companionship
- Monitoring client while sleep and documenting behavioral patterns and times giggling occurs in sleep or startles.
- Using magnet device when seizure occurs and filling out seizure form
- Documenting BM size and consistency
Child Care Specialist
The Crisis Nursery St Charles
12.2022 - 03.2023
- Briefed on what occurred on previous shift including incidents and medication for children
- Fill out Weekly Summary for the night for each child
- Input any behaviors, recommendations, amount of food eaten
- Fill out Shift Change Form and input any highlights that occurred on shift and cleaning duties performed
- Fill out Time Sheet and sign on and off on 15-minute checks
- Stock bathrooms with diapers/wipes and other materials for next shift
- Sanitize any room not in use by children
- Document times children are up and changed and provided a bottle if bottle fed
- Keep Child or Children occupied with toys, games or movie until the child is ready for bed
- Offer Child if of age to eat a snack and beverage
- If Child or children on any type of medication and it is within the time frame to administer
- Put in medication log the time of dosage and amount
- Start or Finish Laundry
- If any child or children or up, make sure that they are always within eyesight
- If any calls come in asking for care
- Find out from on call personnel if there are any slots open
- If so fill out an online intake form if parent has never received care
- If parent has then added a new intake form to their existing account
- If caller is wanting to find out about if we have any resources
- Provide them with the necessary phone numbers and best times to call
- If caller is wanting to receive diapers and wipes check inventory to make sure there is enough to provide before giving out any
- At the end of each shift make sure upcoming shift is updated on any incidents that occurred on shift and how the night went
Lifetime Enrichment Coordinator
The Boulevard Senior Living
11.2020 - 09.2022
- Beginning and Ending of Shift make Sure Doors are Locked and Residents are accounted for
- Checking pagers to make sure that they are charged so that alerts will come through pertaining to residents
- Hourly checks on residents which require changing his or her brief
- Checking laundry room to see what needs to be washed or folded
- Documenting any falls, and behavior changes in residents
- Addressing any needs of a resident and making a documentation in the communication log if something needs to be purchased
- Notifying nurse about any falls so that resident can be checked to see if that person needs care from a hospital
- Check resident's temperature daily and record it in PCO system
- Update hourly with updates on residents in the PCO system about falls and temperament and how many times that specific resident was toileted
- Assisting residents with bathing, removing dentures and compression socks, putting resident to bed with clean night wear
- In the morning assisting residents with bathing in the morning, cleaning dentures, combing hair, and putting new clothes on for the day
- Reminding residents of any scheduled appointments or special events before morning shift arrives
- Helping to calm resident if he or she becomes angry or emotional by redirection or expressing sympathy if the matter calls for it
Receptionist Front Desk - Contract
Specialty Care
10.2019 - 02.2020
- Fielded a high volume of incoming calls on a multi-line phone system
- Managed heavy walk-in traffic and coordinated office visits and meetings
- Maintained a courteous and professional demeanor at all times in a high stress environment
- Organized and coordinated incoming and outgoing mail and package deliveries
- Provided administrative support as needed for CEO and office manager
- Maintained physician files and updated salesforce database
- Managed inventory of general office supplies and stocked three multi-level break rooms
Customer Service Representative
Genesco Inc.
07.2018 - 10.2019
- Work in a busy call center environment handling heavy call volumes for a luxury retail brand
- Process credit card and electronic payments utilizing company database and software
- Manage large amounts of inbound and outbound calls in a timely manner
- Effectively communicate brand image to customers by explaining company philosophy and style
- Deliver outstanding customer service and provide consumers with an overall positive experience
Receptionist/Secretary
Evangelical Children's Home
03.2017 - 06.2018
- Front Desk and General Office Administration
- Greet all incoming students, families and guests respectfully and professionally
- Manage telephone message system (office hours, inclement weather and other recorded messages)
- Provide for children's important healthcare needs: attending to those who were sick or injured
- Administer medications as prescribed by a physician in accordance with training and authorization
- Maintained student and personnel database following established procedures
Front Desk Reception and Security
High Rise Luxury Apartment Park Pacific Apartments
02.2016 - 12.2016
- Demonstrated proficiencies in front-desk reception located in the heart of downtown St
- Louis
- Excelled at the ability to handle a variety of administrative and customer service tasks
- Proven ability to resolve customer issues with poise and expediency
- Consistently praised by management for the quality and timeliness of reports, attention to detail, and exemplary customer service
- Coordinated special events, resident move-ins, move-outs and VIP guest relations
Education
Mass Communication - Mass Communication In Applied Science
Forest Park College
St Louis, MO12-2016
High School Diploma -
Edward Marcus High School
Flower Mound, TX06-2008
Skills
- Documentation
- Medication coordination
- End-of-life care
- Personal hygiene assistance
- Compassion and empathy
Certification
L1MA
Timeline
Caregiver
Cassie Petit
04.2024 - Current
Child Care Specialist
The Crisis Nursery St Charles
12.2022 - 03.2023
Lifetime Enrichment Coordinator
The Boulevard Senior Living
11.2020 - 09.2022
Receptionist Front Desk - Contract
Specialty Care
10.2019 - 02.2020
Customer Service Representative
Genesco Inc.
07.2018 - 10.2019
Receptionist/Secretary
Evangelical Children's Home
03.2017 - 06.2018
Front Desk Reception and Security
High Rise Luxury Apartment Park Pacific Apartments
02.2016 - 12.2016
L1MA
Mass Communication - Mass Communication In Applied Science
Forest Park College
High School Diploma -
Edward Marcus High School
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