Jessica Beffa
Saint Charles
Summary
Results-driven practice administrator with proven leadership and scheduling expertise. Skilled in managing daily operations and mentoring staff to enhance collaboration and optimize patient care. Committed to improving operational efficiency through effective team management.
Overview
2027
2027
years of professional experience
Work History
Practice Administrator
St. Louis Kidney
St. Louis
2015 - Current
- Managed daily operations of practice, including scheduling for physicians, staff, and patient appointments, processing payments, and maintaining accurate records to ensure smooth workflow.
- Directed, supervised, and evaluated medical and clerical personnel to enhance team effectiveness and service delivery.
- Assessed staffing levels against operational needs to align resources with practice demands.
- Recruited new employees and provided onboarding training on procedures, programs, and protocols.
Registered Nurse
St. Louis Kidney
St. Louis
2010 - Current
- Triaged patient calls, collaborated with physician on care plans, communicated plans to patients and families, ordered necessary lab and imaging, and coordinated referrals to healthcare professionals.
- Administered vaccines according to established protocols while providing education regarding vaccine safety and efficacy.
- Managed prior authorizations for hospital admissions, procedures, tests, and medications through electronic platforms, ensuring timely processing and compliance.
- Collaborated with physicians to resolve authorization issues promptly and effectively, drafting appeal letters and letters of medical necessity and scheduling peer-to-peer reviews.
Registered Nurse
Anstey Internal Medicine
St. Louis
2006 - 2010
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Collaborated with physicians to develop and implement care strategies.
- Reported lab and imaging results to patients, ordered follow up lab work and test.
Education
Bachelor of Science - Nursing
University of Missouri
St. Louis12-1999
Skills
- Chronic disease management
- Prior authorization expertise
- Financial management
- Scheduling and calendar management
- Team leadership
- Training and mentoring
- Effective communication skills
Timeline
Practice Administrator
St. Louis Kidney
2015 - Current
Registered Nurse
St. Louis Kidney
2010 - Current
Registered Nurse
Anstey Internal Medicine
2006 - 2010
Bachelor of Science - Nursing
University of Missouri