Jessica Beck
Springfield/Rogersville
Summary
Experienced Senior Claims Specialist with over a decade in managing commercial casualty and litigated claims. Conducts comprehensive liability investigations and coverage analyses while negotiating complex resolutions. Leads and mentors adjusters, managing high-volume caseloads with a focus on customer service and regulatory compliance. Drives results through strategic problem-solving and a client-centered approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Claims Lead / Senior Claim Specialist
Strala
05.2026 - Current
- Lead and supervise the Bodily Injury (BI) team, serving as the primary resource for complex claim handling and technical guidance.
- Managed high-volume inventory of commercial casualty, large loss, and litigated claims, ensuring timely and efficient resolutions.
- Oversaw litigated claim strategy with focus on liability analysis, coverage evaluation, reserve recommendations, and settlement negotiations to optimize outcomes.
- Partner with defense counsel throughout litigation and resolution of complex claims.
- Mentor and coach adjusters, review claim quality, assist with escalated files, and support operational performance.
- Maintain compliance with client guidelines, state regulations, and internal quality standards.
- Managed large loss and pedestrian bodily injury claims across multiple states, including California, Nevada, and Texas.
- Conducted investigations and evaluated liability to negotiate settlements that aligned with company objectives.
- Provided mentorship to new adjusters and facilitated team training sessions to enhance skills.
Large Loss Adjuster
Xceedance
Rogersville, MO
05.2025 - 05.2026
- Conducted thorough investigations, gathering evidence to support claim outcomes.
- Evaluated complex claims to ensure compliance with policy terms and conditions.
- Collaborated with insurance companies to negotiate settlements and resolve disputes effectively.
- Provided expert testimony in legal proceedings related to claim disputes.
- Trained junior adjusters on best practices and effective claims management techniques.
Senior Claim Specialist
American National Property & Casualty
07.2022 - 05.2025
- Managed first- and third-party bodily injury claims to ensure timely resolution and compliance with legal requirements.
- Negotiated settlements on attorney-represented claims and assessed time-limit demands to mitigate liability exposure.
- Reviewed complex coverage issues and collaborated with legal counsel to clarify policy interpretations and facilitate claims processing.
Commercial Claim Specialist
American National Property & Casualty
07.2017 - 07.2022
- Managed commercial auto bodily injury claims, ensuring thorough investigation and timely resolution.
- Collaborated with attorneys, medical providers, SIU, and engineers to facilitate effective claim processing.
- Organized claim files and addressed escalated customer issues, enhancing overall customer satisfaction.
Education
High School Diploma -
Cassville High School
Cassville, MO01-2005
Skills
- Claims management
- Coverage Analysis
- Liability Investigation
- Negotiation
- Commercial Casualty
- Large Loss
- Litigation
- Bodily Injury
- Multi-State Claims
Accomplishments
- Collaborated with team of several adjusters in the development of the Colorado Disclosure Request process.
- Supervised as a team lead of 13 fellow adjusters.
Certification
Texas All-Lines Adjuster License (Current)
Timeline
Claims Lead / Senior Claim Specialist
Strala
05.2026 - Current
Large Loss Adjuster
Xceedance
05.2025 - 05.2026
Senior Claim Specialist
American National Property & Casualty
07.2022 - 05.2025
Commercial Claim Specialist
American National Property & Casualty
07.2017 - 07.2022
High School Diploma -
Cassville High School