Jess Frahm
Owensville
Summary
Driven and detail-oriented professional with a strong background in relationship building, conflict resolution, and process development. Excel in creating cohesive teams and efficient workflows by understanding diverse perspectives. Proven leadership skills and a proactive mindset fuel a passion for fostering organizational growth through strategic human resource and operational practices. Committed to delivering impactful solutions that enhance productivity and drive success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Human Resources
Versa-Tags, Inc.
Cuba, MO
11.2025 - Current
- Work alongside and manage 3rd party HR assistance as applicable
- Oversee, implement, and maintain all HR initiatives, systems and tactics; actively seeks new solutions that will improve the overall employee experience, HR efficiencies, and compliance requirements.
- Design and implement the overall recruiting strategy. Identify, evaluate, and solve hiring challenges; Interviewing potential candidates and making recommendations
- Create new and engaging employee content, including training and benefits videos/materials, recruiting materials, and employee training content
- Monitor adherence to internal policies and legal standards
- Perform job and task analysis to document job requirements and objectives
- Effectively manage grievances and violations, invoking disciplinary action when required
- Report to Vice President by analyzing data and using HR metrics to make educated recommendations for future projects, initiatives, policy/compliance changes
- Anticipate and resolve litigation risks
- Monitor employee new hire training for efficacy and develop strategic goals to track and improve employee ongoing training needs, working with Supervisors and Leadership to develop effective, engaging, and trackable training goals/
- Advocate for the Company, exhibiting the Qualities of the Company’s Way of Life
- Assist with other HR functions, including payroll processing, records retention, benefits administration, etc. as needed
- Use the utmost discretion and confidentiality when handling sensitive documents or employee matters.
Executive Director
Heartland Independent Living Center
Owensville, MO
12.2022 - 10.2025
- Provided visionary leadership to advance the organization’s mission and Independent Living Philosophy.
- Collaborated with the Board of Directors to develop and implement strategic plans and policy objectives.
- Directed day-to-day operations and oversaw organizational strategy, programs, and services.
- Managed budgeting, financial reporting, and resource development to ensure fiscal sustainability.
- Led fundraising efforts, including donor relations and grant writing, to diversify funding streams.
- Represented the organization in public forums, media, and legislative processes to promote disability rights.
- Built and maintained relationships with community partners, government agencies, and stakeholders.
- Supervised, mentored, and evaluated senior leadership and staff to foster a positive and inclusive workplace culture.
- Oversaw recruitment, training, and performance evaluations to support professional development.
- Ensured organizational compliance with local, state, and federal regulations, including Title VII of the Rehabilitation Act.
- Delivered regular reports and updates to the Board, funders, and the public on organizational performance and impact.
- Used data analysis and feedback to guide continuous program improvement and decision-making.
Human Resource Specialist/Operations Manager
Paramount Apparel International
Bourbon, MO
03.2022 - 12.2022
- Interview and hiring all production floor workers for two locations
- Participate in community involvement
- Keep department managers organized and up to date
- Track and analyze hiring/terminating team members
- Ensure department managers share information, safety alerts, etc with their teams
- Ensure department managers complete evaluations in a timely fashion
- Help department managers problem solve any personnel issues including retention
- Orientations and safety for new hires
- Create and write company policies
- Maintaining company social media and marketing
- Track and maintain expense reports and receipts
- Plan and execute events for teams
- Plan and execute PR events
- Track payroll and issues
- Complete projects such as competency mapping and evaluation restructure
- Manage direct reports and help train, guide, and problem solve with and for them
- Manage and direct approximately 320 team members
Operations Human Resources Manager/Employee Engagement Coordinator
Paramount Apparel International
Bourbon, MO
04.2021 - 03.2022
- Create and execute employee engagement activities(increased employee survey results by 30 points)
- Interview and hiring all production floor workers for two locations
- Track attendance, corrective actions, separations for entire production floor
- Keep department managers organized and up to date
- Track and analyze hiring/terminating team members
- Ensure department managers share information, safety alerts, etc with their teams
- Ensure department managers complete evaluations in a timely fashion
- Help department managers problem solve any personnel issues including retention
- Orientations and safety for new hires
- Create and write company policies
- Maintaining company social media and marketing
- Track and maintain expense reports and receipts
- Plan and execute events for teams
- Plan and execute PR events
- Track payroll and issues
- Complete projects such as competency mapping and evaluation restructure
Production Scheduler/Packing Manager
Paramount Apparel
Bourbon, MO
04.2019 - 04.2021
- Analyze and interpret work orders
- Track projections of work and incoming orders
- Maintain spreadsheets for manager such as cost, projected numbers, daily production, etc.
- Print and track Fanatics work orders
- Answer phones and emails
- Communicate between departments
- Schedule work
High School English Teacher
Crawford County R2
Cuba, MO
08.2016 - 05.2019
- Teach classes such as English I and Reading
- Create curriculum
- Participate in PLC
- Volleyball coach
- Collaborate with teachers
- Communicate with students and parents
Education
Bachelor of Science - Secondary Education in English
GRAND CANYON UNIVERSITY
12-2014
Skills
- Compliance management
- Employee relations
- Organizational development
- Payroll management
- Retention strategies
- Workforce planning
- Compensation strategy
- Labor relations
- Succession planning
- HR policy development
- Employee engagement
- Staff management
- Payroll administration
- Compliance
Accomplishments
- Professional in Human Resources (PHR) Certified
- OSHA 30
Certification
- OSHA 30 February 2026 to Present Completed comprehensive training in workplace safety and health standards, including hazard recognition, OSHA regulations, risk prevention, employee safety responsibilities, and compliance practices designed to promote a safe and compliant work environment.
- Professional In Human Resources April 2026 to May 2029
- CPR Certification
Languages
English
Timeline
Director of Human Resources
Versa-Tags, Inc.
11.2025 - Current
Executive Director
Heartland Independent Living Center
12.2022 - 10.2025
Human Resource Specialist/Operations Manager
Paramount Apparel International
03.2022 - 12.2022
Operations Human Resources Manager/Employee Engagement Coordinator
Paramount Apparel International
04.2021 - 03.2022
Production Scheduler/Packing Manager
Paramount Apparel
04.2019 - 04.2021
High School English Teacher
Crawford County R2
08.2016 - 05.2019
Bachelor of Science - Secondary Education in English
GRAND CANYON UNIVERSITY
Additional Information
- Authorized to work in the US for any employer
- Created a two week training program implementing 5S, Lean, Safety, Team Building, Standard Works, etc.
- Through engagement, increased company's ENPS Scores from -33 to 7.
- In less than a year, increased a non-profit's numbers by 70 participants as well as increased revenue by half a million dollars.