Jeshon Jackson
Bridgeton
Summary
Results-driven professional with experience in sales, customer service, and logistics. Proven ability to manage time effectively, solve complex problems, and consistently meet performance targets. Known for enhancing customer satisfaction through efficient, strategic solutions.
Overview
11
11
years of professional experience
Work History
Dispatcher
WeDeliver2U
St Peters
08.2022 - 10.2025
- Coordinated daily delivery routes and driver assignments to ensure timely and efficient package distribution.
- Monitored driver progress in real time, troubleshooting delays and communicating updates to drivers and customers.
- Provided operational support by handling scheduling changes, resolving logistical issues, and maintaining accurate dispatch records.
Customer Service Representative
United States Department of Agriculture, USDA
St.Louis
08.2017 - 07.2022
- Collected and verified agricultural data from farmers on crop production and livestock, enhancing accuracy and completeness of records.
- Entered and maintained large volumes of data in internal databases, achieving a high level of accuracy and attention to detail that supported operational needs.
- Provided customer support by clearly communicating with farmers to gather necessary information and resolve data discrepancies, improving overall data quality.
Sales Agent
WB Farms
Memphis
03.2015 - 05.2017
- Cultivated relationships with customers, resulting in increased sales of agricultural products, including fertilizers.
- Presented product knowledge to clients, addressing inquiries effectively..
- Resolved customer questions and complaints promptly across in-person, phone, and email interactions.
Education
High School Diploma -
Marquette High School
Chesterfield, MO05-2012
Skills
- Route coordination
- Customer relationship management
- Data analysis
- Data entry
- Time management
- Customer service
Timeline
Dispatcher
WeDeliver2U
08.2022 - 10.2025
Customer Service Representative
United States Department of Agriculture, USDA
08.2017 - 07.2022
Sales Agent
WB Farms
03.2015 - 05.2017
High School Diploma -
Marquette High School