Jerome Hightower
Waynesville
Summary
Dynamic security professional with extensive experience at SSM Health St. Mary's Hospital and the Mo Department of Corrections. Proven expertise in incident reporting and staff management, enhancing safety protocols and training programs. Adept at monitoring CCTV systems and responding effectively to emergencies, ensuring a secure environment for all.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Office
SSM Health St. Mary's Hospital
05.2024 - 12.2025
- Monitored surveillance systems to ensure safety and security across hospital premises.
- Conducted regular safety inspections to identify and address potential hazards.
- Responded to incidents promptly, coordinating with emergency services as needed.
- Educated staff on safety protocols and emergency response procedures.
- Documented security reports accurately to maintain compliance and accountability.
- Trained new security personnel on operational procedures and safety measures.
- Enforced safety protocols consistently to maintain a secure environment.
- Coordinated access control measures to prevent unauthorized facility entry.
- Reported suspicious activities to management for further investigation.
- Conducted routine patrols to deter potential security threats.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Monitored CCTV cameras and alarm systems for security breaches.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Correctional Lieutenant
Mo Department of Corrections
06.2013 - 05.2024
- Managed daily operations within the correctional facility, ensuring compliance with established policies and procedures.
- Supervised and evaluated correctional officers, providing guidance and support to enhance team performance.
- Conducted training sessions for staff on safety protocols and emergency response procedures.
- Implemented inmate rehabilitation programs, focusing on reducing recidivism through education and vocational training.
- Monitored inmate behavior, addressing issues proactively to maintain a safe environment.
- Enforced facility policies consistently, ensuring fair treatment of all inmates and staff.
- Maintained open lines of communication with administration regarding operational challenges and inmate welfare.
- Handled inmate counts and searches for missing inmates.
- Responded to emergency situations and provided first aid following facility guidelines.
Education
Associate of Arts - General Studies
Central Texas College
Killeen, TX08-1996
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Patrol operations
- CCTV monitoring
- Security screenings
- Staff management
- Weapons training
- Defensive tactics training
- Shift work experience
Certification
IAHSS certification
Timeline
Security Office
SSM Health St. Mary's Hospital
05.2024 - 12.2025
Correctional Lieutenant
Mo Department of Corrections
06.2013 - 05.2024
Associate of Arts - General Studies
Central Texas College