Jermine Smith
Kansas City
Summary
Experienced professional with strong management skills, quality assurance expertise, training experience, and exceptional customer service abilities. Proven track record in diverse industry sectors. Committed to contributing talents and strengths as a valuable asset to the company, driving its success and growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Supervisor
Prier Products
08.2018 - Current
- Oversee team managing there routes inspecting there work keeping track of paperwork and emails making sure my team has the tools to be successful speaking about safety and running meeting also over seeing the warehouse doing inventory unloading trucks and filling orders also doing cycle counts and managing the inventory in the warehouse as well
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Crew Chief Supervisor
Serv pro
05.2012 - 08.2018
- Certified
- Installed, monitored, and dismantled drying equipment at residential and commercial sites.
- Conducted demolition and other construction tasks as part of restoration projects.
- Set up containment and decontamination equipment to ensure safety and efficiency.
- Removed and cleaned damaged drywall, cabinetry, and flooring in residential and commercial properties.
- Operated company vehicle as needed for project logistics and transportation.
- Maintained daily communication with supervisors, providing updates on restoration progress.
- Traveled to various locations for hurricane and national disaster response efforts.
- Managed labor teams, including individuals with work visas, to ensure timely project completion.
- Supervised and led teams of 3 or more workers to accomplish project goals.
- Certified in OSHA 10 and IICRC Water Restoration Technician.
Warehouse Manager
Midwest Fiber
02.2010 - 06.2012
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Organized and sorted products to ensure proper entry at designated facility locations.
- Maintained a fast-paced work environment to meet company production goals and demands.
- Inspected and ensured adherence to quality standards while executing job responsibilities.
Shift Lead
Taco bell
01.2004 - 01.2010
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
Education
Diploma -
Heartland Community College
Normal, IL05.2017
High School -
Westport High School
Kansas City, MO05.2005
Skills
- Hands-On Construction Background
- Restoration Projects
- Restoration Industry Experience
- Forklift Safety Compliance
- Organizational Leadership
- Fire Restoration
- Mold Remediation
- Construction Management
- Warehouse management system
- Warehouse Supervisor Experience
- Warehouse Management
- Project Management
- Logistics
- Operations management
- Supervising experience
- Team management
- Continuous improvement
- Lean Six Sigma
Certification
- Water damage restoration tech, 10/01/17, Present, IICRC
- Driver's License
- Forklift Certification
- OSHA 10
Assessments
- Workplace safety, Proficient, 11/01/21
- Sales skills, Proficient, 10/01/21
- Work motivation, Proficient, 07/01/20
- Work style: Reliability, Proficient, 07/01/21
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Supervisor
Prier Products
08.2018 - Current
Crew Chief Supervisor
Serv pro
05.2012 - 08.2018
Warehouse Manager
Midwest Fiber
02.2010 - 06.2012
Shift Lead
Taco bell
01.2004 - 01.2010
High School -
Westport High School
Diploma -
Heartland Community College
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