Jeri (Sunshine) Flentge
Perryville
Summary
Dynamic Food Service Director with a proven track record at Consolidated Management, excelling in staff training and inventory management. Enhanced customer satisfaction through innovative menu development and strict adherence to sanitation standards. Recognized for leadership in optimizing operations and fostering a culture of excellence within the team.
Experienced with food service management, including team leadership, menu planning, and quality control. Utilizes strong organizational skills to streamline operations and enhance customer satisfaction. Track record of implementing cost-saving initiatives while maintaining high standards of service and safety.
Overview
12
12
years of professional experience
Work History
Food Service Director
Consolidated Management
12.2019 - Current
- Led food service operations, ensuring compliance with health and safety regulations.
- Developed and implemented cost-effective menus aligned with client preferences and dietary needs.
- Trained and mentored staff to enhance productivity and improve customer service standards.
- Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
- Conducted regular performance evaluations, fostering professional growth among team members.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Implemented a system for tracking inventory levels accurately, preventing shortages or overstock situations that could impact service quality.
Assistant Manager
K of C Bowling Center
02.2016 - 03.2020
- Supervised daily operations to ensure smooth workflow and optimal customer experience.
- Developed training materials to onboard new staff effectively and enhance service quality.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Collaborated with team members to create promotional events that increased foot traffic.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
School Bus Driver
District 32
11.2015 - 05.2016
- Ensured student safety during transportation by adhering to established protocols and traffic regulations.
- Conducted pre- and post-trip vehicle inspections to maintain operational readiness and compliance.
- Communicated effectively with students, parents, and school staff regarding schedules and safety procedures.
- Managed diverse student behaviors, fostering a positive environment throughout daily routes.
- Implemented efficient route planning to optimize travel time and enhance punctuality for pick-up/drop-off.
- Collaborated with district officials to address concerns and improve overall transportation services quality.
Admissions Coordinator
The Estates of Perryville
08.2013 - 03.2015
- Managed admissions process, ensuring compliance with regulatory standards and organizational policies.
- Coordinated communication between prospective residents, families, and staff to facilitate seamless admissions experiences.
- Streamlined documentation procedures, improving accuracy and reducing processing time for admission applications.
- Collaborated with interdisciplinary teams to assess resident needs and align services with individual care plans.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
Education
No Degree - Bookkeeping/ Accounting
Southern New Hampshire University
Hooksett, NHTrade - Culinary Arts
Tidewater Community College
Norfolk, Virginia, VA01-2005
High School Diploma -
Oscar F. Smith
Chesapeake, VA01-2003
Skills
- Ordering and purchasing
- Staff training and development
- Sanitation standards
- Staff leadership
- Food presentation
- Food safety compliance
- Business leadership
- Staff supervision
- Inventory management
- Allergen awareness
Timeline
Food Service Director
Consolidated Management
12.2019 - Current
Assistant Manager
K of C Bowling Center
02.2016 - 03.2020
School Bus Driver
District 32
11.2015 - 05.2016
Admissions Coordinator
The Estates of Perryville
08.2013 - 03.2015
No Degree - Bookkeeping/ Accounting
Southern New Hampshire University
Trade - Culinary Arts
Tidewater Community College
High School Diploma -
Oscar F. Smith