Jeremy A. Fips
601 Kalen Dr. Apt. C, St Louis
Summary
Leader- driven to apply a strong work ethic and motivational skills to achieve overall goals, employee and customer satisfaction. Capable of managing & training multiple employees, as well as handling responsibilities in multiple locations at a time. Dedicated professional committed to optimizing sales processes, enhancing customer experiences, and maximizing market share in alignment with organizational objectives.
Overview
9
9
years of professional experience
Work History
Regional Manager
Metro By T-Mobile
10.2018 - Current
- Oversee over 40 locations in the St. Louis Region.
- Grew the 70th dealer in nation to the 4th in 5 months.
- Trained 5 district managers to lead market in sales.
- Conduct one-on-one evaluations with District Managers on how to build and maintain a team.
- Conduct weekly regional meetings on business strategy tips.
- Run day-to-day operations including but not limited to: payroll, inventory management and store collateral.
- Oversee regional marketing campaigns such as: radio remotes/commercials, television commercials and social media advertisement.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Designed and delivered comprehensive sales training programs for the regional team, enhancing their product knowledge, negotiation skills, and customer engagement techniques.
District Manager
METRO PCS- SOUTH SIDE MARKETS
10.2017 - 10.2018
- Conducted store inventories once per quarter. #1 market in the company.
- Generated repeat business through exceptional customer service.
- Assigned employees to specific duties to best meet the needs of the store.
- Examined merchandise to verify that it was correctly priced and displayed.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Scheduled and led weekly store meetings for all employees.
- Trained and developed new associates on POS and RTPOS system and key sales tactics.
- Reported to the Regional managers regarding all store and staff issues.
- Supervised 15 locations to enforce high-quality standards of operation.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
Retail Store Manager
T-Mobile
12.2014 - 10.2017
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Top ranked store in the company month after month. 3 times the #1 store.
- Took a store from $25,000 to becoming a $52,000 store in a course of two months.
- Now ranked the #1 store in our central region.
- Ranked the #2 store manager of the year out of 550 managers.
- Assigned employees to specific duties to best meet the needs of the store.
- Trained and developed new associates on POS system and key sales tactics.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
RADIO ON-AIR JOCK
RADIO ONE ST. LOUIS: HOT 104.1/95.5 FM
08.2016 - Current
- Top on air personality in St Louis.
- Conducted live interviews with celebrities to raise brand profile.
- Attended promotional events to create station awareness and build listener reach.
- Interviewed national community leaders.
- Hosted music, news and entertainment segments for well-rounded radio shows.
- Engaged listeners through social media platforms to increase station visibility.
Education
Associate of Applied Science - Business
Florissant Valley Community College
05.2015
Skills
- Leadership
- Merchandising management
- Strategic management/Multi-tasking
- Customer relations POS Systems
- Digital Marketing
- Personnel development & training
- Quick Learner/Trainable
- Detail-oriented
- Sales Planning
- Negotiation
- Customer Relationship Management
- Motivation and Resilience
Timeline
Regional Manager
Metro By T-Mobile
10.2018 - Current
District Manager
METRO PCS- SOUTH SIDE MARKETS
10.2017 - 10.2018
RADIO ON-AIR JOCK
RADIO ONE ST. LOUIS: HOT 104.1/95.5 FM
08.2016 - Current
Retail Store Manager
T-Mobile
12.2014 - 10.2017
Associate of Applied Science - Business
Florissant Valley Community College
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