Jeremy Knecht
Lawson
Summary
Dynamic Operations Manager with over 14 years of experience in driving operational efficiency and team performance. Known for developing strategies that maximize customer satisfaction and enhance service delivery standards, leading to measurable improvements in productivity.
Overview
20
20
years of professional experience
Work History
Operations Manager
RailWorks Corporation
05.2011 - Current
- have a current class A CDL
- Led continuous improvement initiatives that enhanced productivity and service delivery standards.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Conducted routine inspections to maintain equipment safety and functionality.
- Monitored equipment performance, identifying issues for timely repairs.
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
Equipment Operator
US Navy Seabees
04.2006 - 04.2011
- 2 tours to Afghanistan
- 1 tour to Africa
- Operated heavy machinery to ensure efficient completion of daily tasks.
- Collaborated with team members to optimize workflow and minimize downtime.
- Trained new operators on equipment handling and safety protocols.
- Implemented process improvements that enhanced operational efficiency.
- Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
- Reduced downtime by conducting pre-use inspections and addressing potential issues proactively.
Education
High School Diploma -
Lawson High School
Lawson, MOSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Planning and implementation
Timeline
Operations Manager
RailWorks Corporation
05.2011 - Current
Equipment Operator
US Navy Seabees
04.2006 - 04.2011
High School Diploma -
Lawson High School