Jeremy Hutchison
Grandview
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
9
9
years of professional experience
Work History
Sales Representative
Complete Home Concepts
Riverside
02.2022 - Current
- Produced sales documents, finalized deals and filed records.
- Listened to customer needs to identify and recommend best products and services.
- Performed market research to identify potential sales opportunities.
- Developed key customer relationships to increase sales.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Coordinated with other departments to ensure timely delivery of orders.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Recognized security risks to properly handle situations.
- Provided technical support for customers using the company's products or services.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained accurate records of all sales and prospecting activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Identified customer needs by asking questions and advising on best solutions.
- Developed and maintained relationships with customers to ensure repeat business.
- Reviewed monthly performance against targets set by management team.
- Greeted and assisted customers to foster positive experiences.
- Operated register, handled cash and processed credit card transactions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Walmart Management
Walmart
Raymore
04.2016 - 01.2021
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Handled customer service issues, ensuring customer satisfaction and loyalty.
- Analyzed financial data to identify areas of improvement for profitability.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Facilitated communication between store staff and upper management, ensuring alignment with company goals.
- Resolved conflicts among staff, maintaining a harmonious workplace.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Maintained store staff by recruiting, orienting and training employees.
- Delegated work to staff, setting priorities and goals.
- Implemented loss prevention strategies to minimize shrinkage and theft.
- Created weekly schedules for store employees according to labor laws and budget constraints.
- Resolved customer complaints in a timely manner with a focus on satisfaction.
- Maintained positive relationships with customers by providing exceptional service.
- Staged merchandise and stocked sales floor to stimulate impulse sales.
- Managed visual merchandising, maintaining standards and elevating customer experience.
- Monitored progress by establishing plans, budgets and measuring results.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Managed daily store operations, ensuring a seamless shopping experience for customers.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Education
High School Diploma -
North Mercer RIII
Mercer, MO05-2006
Some College (No Degree) - Graphic Designs
University of Central Missouri
Warrensburg, MOSkills
- Sales strategy development
- Client relations
- Professionalism
- Communication skills
- Team building
- Reliability
- Problem-solving
- Multitasking Abilities
- Teamwork and collaboration
Timeline
Sales Representative
Complete Home Concepts
02.2022 - Current
Walmart Management
Walmart
04.2016 - 01.2021
High School Diploma -
North Mercer RIII
Some College (No Degree) - Graphic Designs
University of Central Missouri