Jeremie Cordova
Rich Hill
Summary
Developed strong analytical and problem-solving abilities in fast-paced technical agricultural and commercial environment. Acquired skills in troubleshooting, quality assurance, and process improvement. Seeking to transition these skills into new field to drive innovation and operational excellence.
Upbeat and personable with knack for building rapport and fostering relationships with coworkers and customers. Possesses in-depth understanding of product knowledge and essential sales techniques, including effective communication and problem-solving. Capable of driving customer satisfaction and contributing to revenue growth.
Overview
13
13
years of professional experience
Work History
Sales / Product Technician
Record Harvest
11.2017 - Current
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Experience with installing, operating, and servicing Ag Leader products, Precision Planting products, and a large verity of agricultural products and familiar with multiple agricultural vendors
- Developed and maintained strong working relationships with professionals within assigned territory.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Developed long-lasting client relationships by providing exceptional customer service.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Completion of Agronomy Essentials course from Purdue University (August 14, 2024)
Telecommunications Technician
Wilson Cabling
08.2011 - 10.2017
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Installed wiring, cabling and networking hardware on customer premises.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Working knowledge of CAT5, CAT6, and Coax cabling and able to terminate most T568B racks, wall jacks, RJ45 plugs, and phone blocks
Education
High School Diploma -
Pacific High School
San Diego, CAConstruction Safety And Hazards
OSHA 10-Hour Construction Safety Course
OnlineAgronomy Essentials Online Course - Agronomy And Crop Science
Purdue University
West Lafayette, IN08-2024
Skills
Mechanical skills : very familiar with most hand tools and know how to use them proficiently and safely
Diagnostic ability : able to spot issues and find ways to solve them safely and proficiently
Adaptable : Willing to learn new systems and procedures and adapt to changing work environments
Sales cycle management: I understand the different stages of the sales process and I'm able to manage each step effectively
Timeline
Sales / Product Technician
Record Harvest
11.2017 - Current
Telecommunications Technician
Wilson Cabling
08.2011 - 10.2017
High School Diploma -
Pacific High School
Construction Safety And Hazards
OSHA 10-Hour Construction Safety Course
Agronomy Essentials Online Course - Agronomy And Crop Science
Purdue University
Similar Profiles
Connor ReyesConnor Reyes
Sales Representative at Record HarvestSales Representative at Record Harvest
Brandon BoydBrandon Boyd
Warehouse Associate at Nashville Record PressingWarehouse Associate at Nashville Record Pressing
Simone FurhmanSimone Furhman
Senior Publicist at On RecordSenior Publicist at On Record