Skilled in optimizing customer experiences through effective communication and problem resolution. Strong background in managing inventory, processing orders, and training team members in best practices. Committed to maintaining high standards of service and organization in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Online Personal Shopper
Walmart
Saint Robert
10.2024 - 12.2025
Delivered exceptional customer service through effective communication and problem-solving skills.
Managed online orders by processing requests and modifications accurately.
Coordinated with store associates to ensure product availability and timely fulfillment.
Trained new team members on best practices for online shopping processes and tools.
Bagged groceries carefully, separating fragile items and maintaining freshness of perishable products.
Completed pickup and shopping orders for customers within local area efficiently.
Scanned items from shelves to update inventory in system.
Suggested comparable products to customers when items were out-of-stock.
delivery driver
Missouri Furniture
Camdenton
09.2023 - 10.2024
Delivered furniture to customers' homes in a timely manner while adhering to traffic regulations.
Inspected deliveries for quality and accuracy prior to departure from warehouse.
Utilized GPS technology to optimize delivery routes, minimizing delays.
Communicated with customers regarding delivery schedules and notified them of any delays.
Assisted with loading and unloading furniture from delivery vehicles, ensuring safety protocols were followed.
Maintained cleanliness and organization of delivery vehicle, performing inspections as needed.
Handled customer service complaints professionally, fostering trust and loyalty.
Monitored fuel levels throughout shifts, refueling when necessary.
cashier/ delivery driver/ keyholder
Blue Sage Cannabis Company
Lebanon
08.2022 - 09.2023
Ensured valid identification for purchases in compliance with state regulations.
Provided exceptional customer service to assist patients in finding suitable products.
Created delivery manifests and completed orders promptly throughout shifts.
Received new inventory, verifying orders and pricing before system entry.
Opened store by counting cash and setting up registers for daily operations.
Managed cash flow, ensuring sufficient change and handling large bills effectively.
Processed credit card payments while accurately counting change and currency.
Examined merchandise for order accuracy, verifying price and quantity details.
pontoon assembly
Tracker Marine
Lebanon
05.2021 - 08.2022
Decked pontoon and laid vinyl flooring to enhance aesthetics and functionality.
Installed and wired furniture and console for optimal performance.
Completed all boat repairs prior to final inspection, ensuring adherence to quality standards.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Maintained updated knowledge through continuing education and advanced training.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Crew Member
Jones Tile Inc
Macks Creek
04.2018 - 04.2020
Organized inventory and managed stock levels in collaboration with team members.
Ensured cleanliness and safety of work areas by adhering to established protocols.
Mixed and applied concrete sealers to enhance surface durability.
Maintained equipment in optimal condition through regular cleaning and repairs.
Trained new employees on concrete polishing techniques and equipment operation.
Resolved minor technical issues with equipment, preventing project delays.
Removed old stains from concrete floors using chemical strippers or grinders.
Applied sealers to protect concrete surfaces from water penetration, staining, and wear.
Removed existing floor coverings such as carpet, vinyl tile, ceramic tile or wood parquet by use of a variety of hand tools or power equipment.
Installed expansion joints to minimize surface cracking from temperature fluctuations and substrate settlement.
Provided maintenance recommendations for newly installed surfaces.
Conducted thorough equipment checks for safety before job commencement.
Assisted in mixing epoxy resin grout and materials for concrete patching.
Adhered to health and safety regulations during machinery operation.
Performed grinding and polishing of concrete floors using various diamond tools.
Repaired concrete slab cracks with masonry cement or epoxy compounds.
Loaded and unloaded tools, materials, and machines from trucks and trailers.
Used forklifts and other equipment to move materials and complete project work with construction team.