JENNY MARIE HENIGE
Wildwood
Summary
Dynamic professional with over 8 years of experience in sales management and operational leadership, expert in calendar management and confidential matters. Key achievements include a 15% increase in sales revenue at TruGreen and a 20% enhancement in parental satisfaction at Cornerstone Center for Early Learning. A Human Resources Generalist position is sought at your company, where sales management and operations skills will be brought to support your mission of ensuring compliance and enhancing HR processes across your multi-state footprint.
Highly motivated supervisor with background in overseeing non-retail sales teams. Skilled in team leadership, sales strategy implementation, and performance analysis to drive revenue growth. Demonstrated ability to improve team productivity and foster client relationships through effective communication and problem-solving strategies. Made significant impacts on sales efficiency and customer satisfaction in previous roles.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
9
9
years of professional experience
Work History
Lead Sales Manager
TruGreen
St. Charles
10.2023 - 05.2024
- Increased sales revenue by {15%} at TruGreen by implementing strategic sales plans.
- I focused on new business development and consistently exceeded sales targets.
- A direct result of my proactive sales pipeline management.
- I optimized our sales operations by utilizing Point of Sale (POS) Systems.
- My understanding of Payment Card Processing and Merchant Services proved invaluable.
- Leading and motivating my team with clear communication was key to consistently delivering strong results in a fast-paced sales environment.
Lead Teacher
Cornerstone Center for Early Learning
St. Louis
08.2023 - 01.2024
- Managed classroom operations with a focus on safety, development, and compliance.
- Enhanced parental satisfaction by {20%} by liaising between staff and parents to address concerns.
Childcare Director
Epic Childcare
Chesterfield
02.2023 - 09.2023
- Managed comprehensive daily facility operation.
- Encompassing strategic staffing oversight, rigorous safety protocols, meticulous budgetary control, and ensuring stringent compliance with all health regulations.
- Developed and implemented impactful learning programs directly aligned with organizational strategic goals.
- Managed critical human capital functions, including conducting performance evaluations, leading conflict resolution.
- Designed targeted training initiatives to foster a high-performing and cohesive team environment.
Operations & Events Coordinator
Kids Castle
Tagaytay
01.2017 - 09.2022
- Successfully managed full-cycle event operations for diverse clients, from planning and budgeting to execution and post-event analysis.
- Directed administrative functions, including scheduling, contract management, and financial oversight.
- I've also recruited, trained, and managed high-performing teams while providing consultative support to clients, fostering strong relationships, and ensuring satisfaction.
- Developed and managed operational budgets, negotiated contracts, and implemented efficiency-enhancing systems.
- Collaborated on strategic planning and marketing to drive business growth.
Operations Manager
Reonisto Business Management
Tagaytay
01.2015 - 04.2020
- Directed administrative and financial operations, including business permitting, tax filing, and audits.
- Streamlined office workflows and improved client communication systems.
- Supported executive operations, utilizing software tools for scheduling, inventory, and task management, risk analysis, and ensuring program compliance.
Education
Bachelor of Arts - Secondary Education
Rizal Technological University
Mandaluyong, Philippines01.2005
Skills
- CRM
- HIPAA
- OSHA
- Gmail
- Microsoft Word
- Sales strategy
- Payment processing
- Business development
- Team leadership
- Customer relationship management
- Performance evaluation
- Conflict resolution
- Training programs
- Operational efficiency
- Communication skills
- Time management
- Competitor analysis
- Territory management
- Sales strategy development
- Training staff
- Channel management
- Order management
- Sales funnel management
- Strategic planning
- Goal setting
- Delegation skills
- Report writing and budgeting
- Staff training
- Sales enablement
- Sales team assistance
- Workflow management
- Sales analysis
- Staff onboarding
- Process improvement
- Client acquisition
- Sales strategy optimization
- Staff management
- Reviewing employees
- Sales training development
- Sales strategies
- Sales team oversight
- Customer feedback analysis
- Store appearance and merchandising
Websites
Accomplishments
- Increased sales revenue by 15% through effective project tracking and strategic sales initiatives.
- Managed 30+ events, ensuring compliance with all confidential matters and client needs.
- Optimized operations, achieving a 15% reduction in costs while ensuring confidentiality of processes.
- Enhanced parental satisfaction by 20% through effective communication strategies.
- Managed events with a 95% client satisfaction rate through innovative planning.
Languages
English, Advanced
Timeline
Lead Sales Manager
TruGreen
10.2023 - 05.2024
Lead Teacher
Cornerstone Center for Early Learning
08.2023 - 01.2024
Childcare Director
Epic Childcare
02.2023 - 09.2023
Operations & Events Coordinator
Kids Castle
01.2017 - 09.2022
Operations Manager
Reonisto Business Management
01.2015 - 04.2020
Bachelor of Arts - Secondary Education
Rizal Technological University