Jennifer Witte
Montgomery City
Summary
Organized and dependable candidate with a proven ability to manage multiple priorities while maintaining a positive attitude. Eager to secure an entry-level position, bringing strong organizational skills and a commitment to helping teams achieve company goals. Dynamic individual with hands-on experience in home cleaning, adept at navigating challenges and equipped with strong problem-solving abilities. Known for adaptability, creativity, and a results-oriented mindset, ready to contribute meaningfully and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Owner/Operator
Flawless Touch Cleaning LLC
09.2023 - Current
- Managed daily operations ensuring high-quality cleaning standards and customer satisfaction.
- Established strong client relationships through effective communication and service follow-up.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Streamlined inventory management processes reducing costs and improving resource availability.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed financial forecasting, budgeting, and reporting processes to ensure fiscal responsibility.
- Executed detailed cleaning procedures for residential properties, ensuring high standards of cleanliness and organization.
- Supervised daily cleaning operations, ensuring adherence to quality standards and safety protocols.
Lead Cleaning Technician
Eco maids
08.2021 - 09.2023
- Cleaning clients' homes, handling money to take back to the
- Executed detailed cleaning procedures using eco-friendly products to ensure safe environments.
- Maintained inventory of cleaning supplies, ensuring timely reordering to prevent shortages.
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
Lead Cleaning Technician
Blue Skies Services
08.2017 - 06.2021
- Trained new team members on effective cleaning techniques and company protocols.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Conducted quality inspections to uphold high standards of cleanliness and customer satisfaction.
- Trained new team members on company policies and customer service protocols.
Key holder
Dollar General
11.2015 - 03.2016
- Managed daily store operations ensuring compliance with company policies and procedures.
- Trained and mentored new team members to enhance performance and customer service skills.
- Streamlined inventory management processes, ensuring accurate tracking of stock levels and timely replenishment of merchandise.
- Conducted regular audits of cash registers, reconciling discrepancies with appropriate documentation in accordance with company protocol.
- Enhanced store performance by implementing effective merchandising strategies and optimizing product displays.
- Boosted customer satisfaction through exceptional service, attentive listening, and efficient problem resolution.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Seasonal Associate
Target
11.2011 - 01.2012
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions efficiently and accurately using point-of-sale systems.
Crew Member
McDonald's
07.2011 - 08.2011
- Provided exceptional customer service, ensuring a positive dining experience for all patrons.
- Implemented process improvements that enhanced speed of service during peak hours.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to prepare food items in line with safety and quality standards.
- Maintained cleanliness and organization of workstations, adhering to health regulations and protocols.
Overnight Cashier/ Salesfloor
Walmart
02.2009 - 02.2011
- Processed transactions accurately using point-of-sale systems to ensure efficient customer service.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Managed cash register operations, maintaining balanced drawers throughout shifts.
- Organized inventory to maximize shelf space and enhance product visibility.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Manager in Training
McDonald's
06.2008 - 02.2009
- Led team in daily operations to ensure efficient service delivery and customer satisfaction.
- Trained new staff on operational procedures, enhancing team performance and service quality.
- Monitored inventory levels and implemented restocking strategies to minimize shortages.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
Education
High School Diploma - General Studies
Wright City High School
Wright City, MO05.2009
Bachelor of Science - Accounting
Western Governors University
Millcreek, Utah02-2028
Skills
- Effective documentation practices
- Inventory management
- Oversight of operational strategies
- Customer engagement
- Cleaning, organizing and sanitization
- Safe chemical handling
- Effective documentation practices
- Critical thinking for problem-solving
Languages
English
Professional Working
Interests
- I enjoy helping others and giving back to the community
- Learning new cooking techniques and expanding my culinary skills
- I enjoy cooking for friends and family gatherings
- I like looking at the stars and learning about constellations
- Strategy Games
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Enjoy participating in organization and cleaning activities for overall physical and mental well-being
- Embracing outdoor adventures such as zip lining
- I like trying new recipes and food trends
- Passionate about balancing physical health with mental and emotional wellness
- Personal Development and Self-Improvement
Timeline
Owner/Operator
Flawless Touch Cleaning LLC
09.2023 - Current
Lead Cleaning Technician
Eco maids
08.2021 - 09.2023
Lead Cleaning Technician
Blue Skies Services
08.2017 - 06.2021
Key holder
Dollar General
11.2015 - 03.2016
Seasonal Associate
Target
11.2011 - 01.2012
Crew Member
McDonald's
07.2011 - 08.2011
Overnight Cashier/ Salesfloor
Walmart
02.2009 - 02.2011
Manager in Training
McDonald's
06.2008 - 02.2009
High School Diploma - General Studies
Wright City High School
Bachelor of Science - Accounting
Western Governors University