Jennifer Vitale
St Louis,MO
Summary
- Dynamic leader with a proven track record at Ulta Beauty, adept in operations management and fostering customer relations. Excelled in driving year-over-year growth through strategic vision and efficient team building. Skilled in leveraging leadership and operational insights to exceed revenue targets while maintaining high employee retention and customer satisfaction.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
34
34
years of professional experience
Work History
General Manager
Ulta Beauty
07.2011 - 01.2025
- Analyzed competitive landscape for informed decision-making in product development.
- Coordinated cross-functional teams to enhance workflow efficiency.
- Developed an atmosphere prioritizing accountability, strengthening team bonds and morale.
- Reviewed financial reports to identify trends for strategic adjustments.
- Led operations, strategic vision, and long-range planning to drive year-over-year growth.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Operations Manager
Ulta Beauty
11.2009 - 07.2011
- Reviewed financial reports, identified cost trends, and adjusted operational strategies accordingly.
- Conducted process audits to identify areas for improvement and implemented best practices.
- Streamlined operational processes by identifying bottlenecks and implementing targeted solutions.
- Managed departmental budgets by analyzing expenditures and reallocating resources for maximum impact.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Sales Coordinator
Self-employed
07.2007 - 12.2009
- Cultivated strong relationships with clients, resulting in improved customer satisfaction and loyalty.
- Analyzed market trends and competitor activities to identify opportunities for business growth.
- Collaborated with sales team to identify challenges and brainstorm solutions for improved performance.
- Organized sales data and reports to facilitate informed decision-making for management.
Property Manager
Michelson Realty
11.1990 - 06.2007
- Enhanced team collaboration with regular feedback sessions and performance evaluations.
- Oversaw budget preparation and allocation by analyzing expenses and forecasting trends.
- Streamlined task delegation, resulting in improved operational efficiency.
- Fostered positive tenant relationships by addressing concerns and facilitating open lines of communication.
Education
Bachelor Of Business Administration And Management - Business Administration And Management
Southern Illinois University, Carbondale
Carbondale, ILSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Team leadership
- Customer relations
- Inventory control
- Goal setting
- Employee scheduling
Accomplishments
2 time club of excellence winner
Gold General Manager certificate
Grand opened 2 locations
Participated in multiple grand opening
Timeline
General Manager
Ulta Beauty
07.2011 - 01.2025
Operations Manager
Ulta Beauty
11.2009 - 07.2011
Sales Coordinator
Self-employed
07.2007 - 12.2009
Property Manager
Michelson Realty
11.1990 - 06.2007
Bachelor Of Business Administration And Management - Business Administration And Management
Southern Illinois University, Carbondale
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