Jennifer Harper
Webb City
Summary
Dynamic Sales Manager with over 7 years at Renewal By Andersen, recognized for exceeding sales goals and driving team performance. Expert in in-home sales and motivational coaching, I developed strategic initiatives that significantly increased market share and enhanced operational efficiency. Proven ability to build relationships and deliver impactful sales presentations.
Overview
24
24
years of professional experience
Work History
Sales Manager
Renewal By Andersen Windows
Springfield
07.2017 - 04.2025
- Supervised and developed high-performing team of 18-20 sales representatives and 2 assistant sales managers, exceeding revenue growth targets.
- Consistently achieved top performer status within the organization over seven years, earning multiple awards at Andersen Corporation and Renewal by Andersen.
- Extensive knowledge and experience (7+ years) in an in-home "one call close" sales environment.
- Assisted senior management (the COO directly) in developing long-term strategic goals for the company's growth.
- Led recruitment and training processes for new sales representatives, driving success at the Springfield, MO, location.
- Managed P&L, budgeting, and updated training methodologies to enhance operational efficiency.
- Developed and implemented effective sales strategies to increase market share.
- Analyzed customer data to identify trends and growth opportunities.
- Conducted 2 to 4 weekly sales meetings to align the team on goals and objectives.
- Collaborated with the marketing team to produce targeted promotional materials.
Millwork Sales Specialist
Lowe's
Springfield
03.2012 - 06.2017
- Provided technical expertise on the use of millwork materials for interior design projects, mostly with door and window design.
- Advised customers on the best millwork solutions for their applications based on budget and aesthetic requirements.
- Assisted in designing custom millwork pieces according to client specifications.
- Responded promptly to customer queries regarding product specifications or ordering issues.
- Created and maintained customer accounts, including tracking of sales activities, order information, and customer contacts.
- Organized department by returning merchandise to proper areas and restocked displays.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Placed special orders or called other stores to find desired items.
Millwork Department Manager
Lowe's
Independence
09.2001 - 10.2004
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Conducted regular performance reviews to monitor progress of individual employees.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Resolved customer complaints and issues promptly and professionally.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Monitored daily sales figures to track trends in customer buying behavior.
- Ensured compliance with company policies and relevant regulations.
- Identified training needs among staff members and organized relevant workshops accordingly.
Education
Associate of Applied Science - General Studies
OTC
Springfield, MO06-2010
GED -
Missouri Department of Education
Springfield, MO08-2008
Skills
- Motivational coaching
- Salesforce
- Price quote preparation
- Exceptional multi-tasker
- Exceeds sales goals
- Performance coaching
- Sales engagement techniques
- Sales presentations
- Sales team training
- Relationship building
- Product knowledge
- In-home sales
- One-call closing
References
References available upon request.
Timeline
Sales Manager
Renewal By Andersen Windows
07.2017 - 04.2025
Millwork Sales Specialist
Lowe's
03.2012 - 06.2017
Millwork Department Manager
Lowe's
09.2001 - 10.2004
Associate of Applied Science - General Studies
OTC
GED -
Missouri Department of Education
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