Jennifer Gonzalez
Saint Louis
Summary
Results-driven Clean Room Technician with expertise in team collaboration and training. Specializes in maintaining sterile environments while ensuring safety compliance and optimizing workflow efficiency. Strong communicator with a focus on problem-solving and adherence to industry standards.
Overview
6
6
years of professional experience
Work History
Shift Leader
Panda Express
Saint Ann
06.2020 - 03.2024
- Led team of associates during busy shifts to optimize operations.
- Developed training program for new employees on customer service standards and food safety protocols.
- Resolved customer complaints promptly to enhance guest satisfaction experiences.
- Implemented cleanliness standards throughout the restaurant to meet health regulations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Organized work environment by delegating tasks to staff, enhancing team workflow.
- Checked orders for quality and completeness.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Facilities Worker
Lou Fusz
Earth City
03.2024 - 07.2024
- Maintained facility cleanliness and organization throughout shared workspaces.
- Operated equipment for routine maintenance and repair tasks effectively.
- Supported events by setting up and dismantling equipment as needed.
- Monitored facility conditions and reported issues to management promptly.
- Maintained a safe work environment by adhering to safety protocols and regulations.
- Assisted with setting up furniture for meetings and events within the facility.
- Sanitized restrooms including sinks, toilets, floors, mirrors, counters and fixtures.
- Removed trash from offices and conference rooms throughout the building.
- Cleaned, swept, mopped and vacuumed all areas of the facility.
Server
Canyon Cafe
saint Louis
08.2024 - 06.2025
- Delivered excellent customer service, enhancing overall customer satisfaction.
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Addressed customer inquiries and resolved complaints promptly to maintain positive a positive dining experience.
- Adhered to health and safety regulations throughout service shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Welcomed customers, provided information, and recommended specials, contributing to increased sales.
Clean Room Technician
ZEISS
Chesterfield
07.2025 - Current
- Maintained cleanliness and sterility in controlled environments for product safety.
- Operated cleanroom equipment following strict protocols and procedures.
- Collaborated with team members to optimize workflow efficiency in cleanroom operations.
- Cleaned equipment and workplace proactively and per mandated clean room protocol and monitored non-sterile risks to sterile environment.
- Conducted regular inspections of materials and supplies for contamination risk.
- Monitored environmental conditions to ensure compliance with industry standards.
- Maintained sterile clean room environment by wearing clean room garments and conforming to established Good Manufacturing Process practices.
- Participated in regular meetings with management staff to discuss current trends and developments within the industry.
- Installed, tested and certified new equipment used in the manufacturing process according to established protocols.
- Worked closely with project teams and group leadership to develop new materials for diverse uses.
Education
Associate of Arts - Business Administration
Saint Louis Community College
St. Louis, MO05-2025
High School Diploma -
Ritenour High School
Saint Louis, MI05-2022
Skills
- Customer service
- Equipment maintenance
- Team collaboration and leadership
- POS system operation
- Role modeling
- Creative problem solving
- Cash handling
- Client service
- Staff education and training
- Safety processes and procedures
- Verbal and written communication
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
Perfect attendance
Affiliations
Love nature walks
Timeline
Clean Room Technician
ZEISS
07.2025 - Current
Server
Canyon Cafe
08.2024 - 06.2025
Facilities Worker
Lou Fusz
03.2024 - 07.2024
Shift Leader
Panda Express
06.2020 - 03.2024
Associate of Arts - Business Administration
Saint Louis Community College
High School Diploma -
Ritenour High School