JENNIFER DAVIS
Warrensburg
Summary
Detail-oriented Patient Services Coordinator with strong skills in patient scheduling, HIPAA compliance, and effective communication. Proven ability to streamline office processes and enhance patient interactions.
Overview
20
20
years of professional experience
Work History
Patient Services Coordinator
PT Solutions
Warrensburg
09.2021 - Current
- Managed patient scheduling and appointment confirmations for therapy sessions.
- Coordinated communication between patients and healthcare providers for seamless care.
- Answered telephone calls to schedule appointments and answer patient questions.
- Adhered to HIPAA regulations when handling confidential patient information.
- Processed referrals for specialty care services as needed.
Administrative Assistant
Western Missouri Medical Center
Warrensburg
11.2006 - Current
- Managed daily office operations and maintained efficient workflows.
- Coordinated scheduling for medical staff and patient appointments.
- Assisted in maintaining patient records using electronic health record systems.
- Ensured office supplies were stocked and equipment was properly maintained.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled confidential documents in an organized fashion according to established protocol.
Education
High School Diploma -
Warrensburg High School
Warrensburg, MO05-1994
Skills
- Patient scheduling
- HIPAA compliance
- EHR management
- Referral processing
- Patient communication
- Customer relationship management
Timeline
Patient Services Coordinator
PT Solutions
09.2021 - Current
Administrative Assistant
Western Missouri Medical Center
11.2006 - Current
High School Diploma -
Warrensburg High School