Dedicated professional with experience at Springfield Public Schools, excelling in client case management and comprehensive safety awareness. Proven ability to enhance student well-being through effective communication and conflict resolution. Skilled in assisting special needs individuals with mobility and self-care, ensuring a supportive and secure environment during transport.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Special Needs Bus Aide
Springfield Public Schools Springfield Mo
01.2025 - Current
Supervised students and maintained discipline on bus to reduce driver distraction.
Liaised with bus driver to conduct emergency evacuation drills.
Informed parents of student behavioral changes to formulate guidelines and solutions.
Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
Prepared student reports for meetings with school personnel.
Executed emergency response by employing established protocols and medical guidelines.
Assisted special needs students with self-care to maintain proper hygiene while in transit.
Lifted and moved students to optimize comfort.
Administrative Assistant
Abilities First
07.2021 - 11.2024
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Worked with Families of special needs clients directly to meet their needs.