Jennifer Cherry
Fenton
Summary
Dynamic Production Shift Manager experienced in overseeing daily operations and implementing process enhancements. Known for strong communication skills and effective conflict resolution, contributing to a positive work environment and optimized production efficiency.
Overview
28
28
years of professional experience
1
1
year of post-secondary education
Work History
Production Shift Manager
Wallis Petroleum
St Louis
12.2019 - 05.2025
- Supervised daily production operations to ensure workflow efficiency.
- Coordinated team schedules to optimize staffing and meet production deadlines effectively.
- Trained new employees on safety protocols and operational procedures for production tasks.
- Implemented process improvements to streamline operations and enhance productivity levels.
- Communicated with management about issues affecting production and team performance.
- Resolved conflicts between workers efficiently while maintaining a positive working environment.
- Provided technical support when troubleshooting operational issues on machines or equipment.
- Assigned tasks to production staff and monitored their performance, providing feedback and guidance as needed.
- Trained new employees on job duties and safety procedures.
- Used daily system logs to document production information, discussing issues with management.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Measured and weighed items to meet quality standards and prevent waste.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
Server
Tucker’s Place Soulard
St. Louis
03.2020 - 07.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and drink orders efficiently for multiple tables simultaneously.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area throughout service shifts.
- Assisted in training new servers on restaurant procedures and customer interactions.
- Handled cash transactions accurately and processed payments promptly.
- Resolved customer complaints effectively to enhance dining experience.
- Created a welcoming atmosphere, engaging with guests to build rapport.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Addressed complaints to kitchen staff and served replacement items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared drinks according to standard recipes.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Stocked service areas with supplies during slow periods.
- Prepared checks, itemizing total meal costs and taxes.
- Filled condiments and napkin containers during slack periods.
- Set up tables in between patrons to reduce wait times.
- Provided excellent customer service in a fast-paced dining environment.
- Assisted with menu recommendations based on customer preferences.
- Handled cash transactions and processed payments securely.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Informed customers of daily specials and signature menu items.
- Explained menu items, describing ingredients and cooking methods upon request.
CNA
Bayada Nurses
St Louis
12.2008 - 05.2013
- Delivered compassionate care to clients in home settings, ensuring comfort and safety.
- Assisted clients with daily living activities, including bathing, dressing, and grooming.
- Monitored vital signs and reported changes to healthcare team promptly.
- Documented client progress and maintained accurate health records consistently.
- Provided emotional support to clients and families during challenging situations.
- Educated clients and families on health management and wellness practices effectively.
- Ensured a clean and safe environment by adhering to hygiene protocols diligently.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Used mobility devices to transport patients.
- Distributed drinking water and nourishment to residents.
CNA/Certified Nursing Restorative Aide
Ihs@Gravois / Ihs Bigbend
St. Louis
04.1997 - 12.2003
- Delivered compassionate care to clients in home settings, ensuring comfort and safety.
- Assisted clients with daily living activities, including bathing, dressing, and grooming.
- Monitored vital signs and reported changes to healthcare team promptly.
- Documented client progress and maintained accurate health records consistently.
- Ensured a clean and safe environment by adhering to hygiene protocols diligently.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Education
LPN
St. Louis College of Health Careers
Fenton, MO 02.2007 - 01.2008
Some College (No Degree) - Early Childhood Education
Jefferson College
Hillsboro, MOSkills
- Production oversight
- Process improvement
- Equipment troubleshooting
- Safety training
References
References available upon request.
Timeline
Server
Tucker’s Place Soulard
03.2020 - 07.2023
Production Shift Manager
Wallis Petroleum
12.2019 - 05.2025
CNA
Bayada Nurses
12.2008 - 05.2013
LPN
St. Louis College of Health Careers
02.2007 - 01.2008
CNA/Certified Nursing Restorative Aide
Ihs@Gravois / Ihs Bigbend
04.1997 - 12.2003
Some College (No Degree) - Early Childhood Education
Jefferson College