Jenna Dowell
Robertsville
Summary
Organized and efficient professional with a background in correctional and healthcare settings. Known for strong data entry skills and ability to handle inquiries with courtesy. Ready to leverage expertise in supporting team operations and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Correctional Officer
Missouri Department Of Corrections
Pacific
02.2025 - Current
- Supervised inmate activities and maintained order within the correctional facility.
- Assisted in conducting inmate assessments for behavior and rehabilitation needs.
- Enforced facility rules to promote a safe environment for all individuals.
- Inspected cells and conducted random searches of common areas.
- Handled incoming calls and directed inquiries to appropriate personnel.
Sales Associate
Ranch House
Saint Clair
02.2025 - 01.2026
- Maintained store presentation and organized merchandise displays.
- Processed transactions accurately using point-of-sale systems.
- Greeted customers and provided exceptional customer service.
Nursing Assistant
Aspen Nursing Center
Washington
02.2025 - 11.2025
- Assisted residents with daily living activities and personal care routines.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Entered data into databases with high accuracy and attention to detail.
- Reviewed documents for completeness and corrected any discrepancies found.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Dietary Aide
Saint Clair Nursing Center
Saint Clair
08.2023 - 05.2025
- Created and presented nutritious meals to residents in alignment with dietary guidelines.
- Delivered meals to residents while ensuring proper portion control and presentation.
- Supported dietary team by documenting resident food preferences and restrictions.
- Collaborated with nursing staff to address resident dietary concerns and preferences.
- Maintained kitchen sanitation by following established health and safety protocols.
Education
High School Diploma -
Saint Clair High School
Saint Clair, MO05-2025
Skills
- Data entry and accuracy
- Attention to detail
- Customer service excellence
- Microsoft Word proficiency
- Keyboarding efficiency
- File management systems
Timeline
Correctional Officer
Missouri Department Of Corrections
02.2025 - Current
Sales Associate
Ranch House
02.2025 - 01.2026
Nursing Assistant
Aspen Nursing Center
02.2025 - 11.2025
Dietary Aide
Saint Clair Nursing Center
08.2023 - 05.2025
High School Diploma -
Saint Clair High School