Jenna De Souza
Kansas City
Summary
Experienced ICU nurse with strong background in critical care. Skilled in managing complex patient cases and consistently ensuring high standards of care. Demonstrated teamwork and effective communication in high-pressure environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Organ Procurement Coordinator
Midwest Transplant Network
09.2024 - Current
- Assisted grieving families during the donation process, providing compassionate support and guidance on available resources.
- Balanced competing priorities successfully while working in a high-pressure, fast-paced environment with strict deadlines.
- Enhanced organ procurement processes by streamlining communication channels between hospitals and organ donor registry.
- Promoted donor awareness through community outreach initiatives and public education campaigns.
Contract ICU Nurse
Liberty Hospital
09.2023 - 07.2024
- Managed critical care patients with complex medical conditions, providing compassionate care and support to families.
- Conducted ongoing monitoring of vital signs, lab results, and diagnostic tests to promptly identify changes in patient conditions.
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
- Developed and implemented patient care plans based on physicians' instructions and generally accepted nursing practices.
- Provided life-saving interventions during emergency situations, stabilizing patients and preventing further complications.
Contract Registered Nurse, ICU
MercyOne North Iowa
11.2021 - 08.2023
- Provided direct patient care, stabilized patients and determined next course of action.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Administered nursing care to cardiac and medical patients undergoing diagnostic, therapeutic or emergency services.
- Provided complex care managing devices such as: IABP, CRRT, swan ganz catheters, and TTM.
Registered Nurse, Neuro/Trauma ICU
Mercy
06.2020 - 06.2021
- Provided direct patient care, stabilized patients and determined next course of action.
- Collaborated with patient, family and healthcare team in open discussion to identify mutual goals based on nursing assessment and nursing diagnosis.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, CRRT, extensive wound care and rehabilitation.
Charge Nurse, Medical/Pulmonary Step Down
Mercy Hospital
06.2019 - 05.2020
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom re-occurrence
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
Phlebotomist
Saint Luke's Health System
07.2012 - 01.2019
- Perform phlebotomy on inpatients, outpatients, and pediatrics
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs
Education
Bachelor of Science - BSN
Northwest Missouri State University
Maryville, MO06.2020
Associate of Applied Science - ADN LPN-RN
North Central Missouri College
Trenton, MO05.2019
Kirksville Area Technical Center- LPN -
Kirksville Area Technical Center
Kirksville, MO2018
Associate of Arts -
Metropolitan Community College
Kansas City, Mo2015
Skills
- Strong clinical judgment
- Patient-focused care
- Analytical thinking
- Professional bedside manner
- Healthcare ethics
- Patient and family education
- Clinical documentation
- Strategic decision-making
Certification
- Critical Care Registered Nurse (CCRN)
- BLS/ACLS certified
- NIHSS certified
- Basic arrhythmia certified
- TNCC
- Forensic trained (Sexual Assault Nurse Examiner)
Accomplishments
- Daisy Award Recipient
- LPN Valedictorian
Timeline
Organ Procurement Coordinator
Midwest Transplant Network
09.2024 - Current
Contract ICU Nurse
Liberty Hospital
09.2023 - 07.2024
Contract Registered Nurse, ICU
MercyOne North Iowa
11.2021 - 08.2023
Registered Nurse, Neuro/Trauma ICU
Mercy
06.2020 - 06.2021
Charge Nurse, Medical/Pulmonary Step Down
Mercy Hospital
06.2019 - 05.2020
Phlebotomist
Saint Luke's Health System
07.2012 - 01.2019
Bachelor of Science - BSN
Northwest Missouri State University
Associate of Applied Science - ADN LPN-RN
North Central Missouri College
Kirksville Area Technical Center- LPN -
Kirksville Area Technical Center
Associate of Arts -
Metropolitan Community College
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