Jena Macy Williams
Norwood
Summary
Customer-oriented sales professional with 15 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
16
16
years of professional experience
Work History
Medical Sales Representative
AdaptHealth
Springfield
04.2024 - Current
- Educated healthcare providers on product features and benefits.
- Developed and maintained strong relationships with clients and stakeholders.
- Conducted product demonstrations to showcase equipment capabilities.
- Educated healthcare providers on product features, benefits, and usage instructions.
- Established strong relationships with physicians through regular visits to discuss products and services.
- Followed up regularly with existing customers via phone calls or emails.
- Scheduled appointments with healthcare professionals to promote products or services.
- Responded promptly to inquiries from prospects about products or services offered.
- Served as primary contact for named accounts encompassing account management and sales responsibilities.
Manager
Williams Meat Company
Norwood
09.2022 - 04.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Sales Representative
Townlink
Norwood
07.2021 - 08.2022
- Generated new sales leads through cold calling and networking activities.
- Negotiated pricing contracts with customers to maximize profits.
- Identified opportunities for cross-selling additional products and services.
Sales Associate
Normanside
Springfield
01.2010 - 05.2020
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Sales Professional
AeroCare Home Medical
Lebanon
07.2016 - 03.2019
- Developed and implemented sales strategies to increase customer base and boost revenue.
- Generated leads through cold-calling, networking, email campaigns.
- Maintained relationships with existing customers to encourage repeat and additional sales.
- Prepared presentations and conducted demos of products or services for potential buyers.
Student Activities Assistant
Hannibal-LaGrange University
Hannibal
08.2013 - 05.2016
- Assisted with planning and coordinating student events, such as movie nights, dances, field trips and other activities.
- Provided guidance to students on how to participate in activities or programs.
Education
Bachelor of Arts - Communications
Hannibal-LaGrange University
Hannibal, MO05-2016
Skills
- Operations Management
- Marketing
- Workforce Management
- Product Sales
- Customer Support
Timeline
Medical Sales Representative
AdaptHealth
04.2024 - Current
Manager
Williams Meat Company
09.2022 - 04.2024
Sales Representative
Townlink
07.2021 - 08.2022
Sales Professional
AeroCare Home Medical
07.2016 - 03.2019
Student Activities Assistant
Hannibal-LaGrange University
08.2013 - 05.2016
Sales Associate
Normanside
01.2010 - 05.2020
Bachelor of Arts - Communications
Hannibal-LaGrange University