Jehad Jaraba
FLORISSANT
Summary
Dynamic Gas Station Manager at Sammy Son Inc. A track record in enhancing customer loyalty and optimizing inventory management. Skilled in employee training and problem-solving, I successfully negotiated vendor contracts, boosting profit margins while maintaining high service standards. Committed to operational excellence and fostering teamwork in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Gas Station Manager
Sammy Son Inc
01.2023 - Current
- Learned safety protocols and operational procedures for gas station management.
- Assisted in maintaining inventory levels and conducting regular stock checks.
- Supported customer service initiatives by addressing inquiries and resolving issues.
- Participated in training sessions on fuel dispensing systems and equipment usage.
- Monitored cleanliness and organization of the store and fueling areas.
- Contributed to cash handling processes, including daily reconciliations and deposits.
- Adapted quickly to changes in operational policies and customer needs.
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
- Provided exceptional customer service, resolving issues quickly and efficiently to maintain loyalty.
- Evaluated sales data to identify trends and adjust product offerings accordingly, driving continuous improvement in revenues.
- Collaborated with vendors to negotiate better pricing, resulting in increased profit margins.
- Enhanced customer loyalty and store reputation by implementing customer feedback system, addressing concerns promptly.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Warehouse Worker
Amazon
05.2021 - 09.2023
- Maintained accurate inventory records using barcode scanning systems.
- Trained new employees on safety protocols and operational procedures.
- Coordinated with team members to ensure timely order fulfillment.
- Inspected incoming shipments for quality and accuracy against purchase orders.
- Oversaw daily workflow, ensuring compliance with safety regulations and standards.
- Optimized storage solutions to maximize space utilization in warehouse layout.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
Kitchen Manager
Sami's Southern Kitchen and More
01.2020 - 01.2022
- Oversaw daily kitchen operations, ensuring compliance with health and safety regulations.
- Managed food inventory and procurement processes to minimize waste and optimize costs.
- Trained and mentored kitchen staff on food preparation techniques and best practices.
- Implemented quality control measures to maintain high standards of food presentation and taste.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
- Maintained meticulous records of health inspections, consistently achieving high scores.
Education
Associate of Applied Science - Cyber Security
St. Charles Community College
City Of Saint Peters, MO08-2027
Skills
- Store operations
- Employee training
- Merchandising strategies
- Budget planning
- Teamwork
- Customer service
- Problem-solving
- Time management
- Multitasking
Accomplishments
- Resolved product issue through consumer testing.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working
Interests
- Coding and Programming
- I enjoy cooking for friends and family gatherings
- Historical Exploration
- Adventure Travel
- Road Trips
- Strategy Games
- I enjoy helping others and giving back to the community
- Volunteer Work
- Playing Sports
- Gardening
- I enjoy seeking the Knowledge of interest in Technology
- Willing to advance my skills in cybersecurity as a beginner
Timeline
Gas Station Manager
Sammy Son Inc
01.2023 - Current
Warehouse Worker
Amazon
05.2021 - 09.2023
Kitchen Manager
Sami's Southern Kitchen and More
01.2020 - 01.2022
Associate of Applied Science - Cyber Security
St. Charles Community College
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