Department Manager Over Household Financial
Risk Management Alternatives
Overland Park
06.2000 - 11.2004
- Managed departmental operations to ensure compliance with risk management protocols.
- Developed training materials for staff on risk assessment procedures and best practices.
- Coordinated audits and evaluations of processes to identify potential risks.
- Mentored junior staff on effective risk analysis techniques and methodologies.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.