Motivated professional with a strong background in client services and financial management. Demonstrates expertise in managing client inquiries and leading teams to enhance customer satisfaction and operational efficiency.
Overview
13
13
years of professional experience
Work History
Senior Client Service Administrator
UMB Bank
Kansas City
03.2023 - Current
Managed client inquiries and provided timely responses to ensure satisfaction.
Personal Banker
UMB Bank
Lenexa
03.2022 - Current
Using product knowledge and abilities to help customers open accounts and identify other financial needs.
Treasury Management Assistant
ANB Bank
Lenexa
04.2021 - 03.2022
Managed ANB Bank's Treasury Management Portfolio for Kansas by providing account maintenance and implementing new products and services.
Teller
ANB Bank
Lenexa
10.2020 - 04.2021
Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
Financial Manager
Crumble Candle
02.2019 - 10.2020
Managed accounts receivable and accounts receivable while also playing a large part in the day to day operations of the business.
Lead Count Team Member
Ameristar Casino Kansas City
06.2016 - 04.2019
Worked as leadership within the count team managing multiple employees while ensuring that day to day operations were completed effectively and efficiently.
Office Manager
King Appliance Kirksville
08.2013 - 04.2016
Worked as the primary office manager organizing schedules, handling incoming and outgoing phone calls, and basic accounting.