Jefferson Deras

• Created compelling sales presentations that effectively communicated product value propositions to prospective clients.
• Led cross-functional teams in the development of innovative products and services to meet client needs.
• Leveraged CRM tools to manage client relationships efficiently while maintaining accurate records of interactions and transactions.
• Implemented data-driven strategies to optimize sales performance, enhancing customer satisfaction and loyalty.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

• Google Workspace Management: Administer Gmail, Drive, Calendar, Meet, and other Workspace apps. Manage user accounts, groups, and security settings through the Admin Console.
• Security & Compliance: Implement security policies (2FA, DLP, encryption) and manage data retention using Google Vault. Monitor and audit user activity for security risks.
• Migration & Integration: Lead data migrations to Google Workspace and integrate it with third-party platforms using tools and APIs.
• Automation: Use Google Apps Script to automate tasks, workflows, and reporting.
• User Support: Provide technical support, troubleshoot issues, and resolve user problems related to Workspace tools.
• Reporting: Generate and analyze reports to track usage, security, and performance.
• Training & Documentation: Develop user guides and conduct training sessions on Google Workspace tools and best practices.
• Collaboration: Work with IT and other departments on Google Workspace-related projects and system improvements.

Analyzing financial data related to accounts receivable, such as invoices, receipts, and billing statements, to identify discrepancies or issues.

Resolving billing discrepancies by communicating with customers, vendors and internal stakeholders to resolve disputes and ensure timely payment.

Maintaining accurate and up-to-date records of accounts receivable, including creating and updating billing and payment schedules, and preparing reports and summaries as needed.

Researching and analyzing customer accounts to identify potential Issues. Such as delinquent payments and working with internal teams to develop solutions.

• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Input financial data and produced reports using [Software].

Technical Support Specialist for Android Devices, in charge to provide technical assistance and support to users of Android devices, including smartphones and tablets. Helping to diagnose and troubleshoot technical issues, provide guidance and training to users, and escalate issues as necessary. Able to identify and communicate technical issues to developers and engineers to help improve the user experiences.