Jefferson Deras
Springfield
Summary
Bringing positive, organized, and reliable approach to maintaining clean and orderly environments. Knowledge of effective cleaning techniques and usage of cleaning equipment ensures high standard of hygiene and tidiness. Dedicated to creating welcoming atmosphere and enhancing overall living experience for residents and guests.
Overview
5
5
years of professional experience
Work History
Housekeeper
Woodstock Inn & Resort
07.2024 - 11.2024
- Room Cleaning & Maintenance: Clean and prepare guest rooms to meet the resort’s high standards of cleanliness, ensuring all rooms are welcoming and comfortable.
- Public Area Cleaning: Maintain cleanliness in public spaces, such as lobbies, hallways, restrooms, and dining areas, ensuring they are always presentable and inviting.
- Laundry Services: Manage linens and towels, ensuring they are laundered, folded, and replenished as needed in guest rooms and other hotel areas.
- Guest Satisfaction: Respond promptly and courteously to guest requests for additional amenities, services, or special needs.
- Attention to Detail: Ensure all historical elements and antiques within the resort are properly maintained, cleaned, and cared for to preserve their original condition.
- Inventory & Supplies Management: Monitor and maintain cleaning supplies, ensuring that stock is replenished regularly and efficiently.
Corporate Busniness Development
UCloud
02.2022 - 07.2024
- Created compelling sales presentations that effectively communicated product value propositions to prospective clients.
- Led cross-functional teams in the development of innovative products and services to meet client needs.
- Leveraged CRM tools to manage client relationships efficiently while maintaining accurate records of interactions and transactions.
- Implemented data-driven strategies to optimize sales performance, enhancing customer satisfaction and loyalty.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Google Workspace Admin Support
Telus International
12.2019 - 10.2021
- Google Workspace Management: Administer Gmail, Drive, Calendar, Meet, and other Workspace apps. Manage user accounts, groups, and security settings through the Admin Console.
- Security & Compliance: Implement security policies (2FA, DLP, encryption) and manage data retention using Google Vault. Monitor and audit user activity for security risks.
- Migration & Integration: Lead data migrations to Google Workspace and integrate it with third-party platforms using tools and APIs.
- Automation: Use Google Apps Script to automate tasks, workflows, and reporting.
- User Support: Provide technical support, troubleshoot issues, and resolve user problems related to Workspace tools.
- Reporting: Generate and analyze reports to track usage, security, and performance.
- Training & Documentation: Develop user guides and conduct training sessions on Google Workspace tools and best practices.
- Collaboration: Work with IT and other departments on Google Workspace-related projects and system improvements.
Education
BBA - Buiness Administration
Universidad Tecnologica
San Salvador12.2013
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Housekeeper
Woodstock Inn & Resort
07.2024 - 11.2024
Corporate Busniness Development
UCloud
02.2022 - 07.2024
Google Workspace Admin Support
Telus International
12.2019 - 10.2021
BBA - Buiness Administration
Universidad Tecnologica
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