Professional Summary
Overview
Work History
Education
Skills
Timeline

Jeff Johnson

Prime Inc.
SPRINGFIELD
18
years of professional experience

Operations Management Professional experienced in enhancing operational efficiency and team performance. Fostered positive work environments that increased employee satisfaction and productivity. Optimized processes to improve customer satisfaction through effective communication and leadership.

Work History

Trailer Mechanic

3 Years 6 Months
Prime Inc. | 01.2023 - Current
  • Diagnosed mechanical issues in trailers to ensure optimal performance and safety standards.
  • Conducted routine maintenance checks on trailer braking systems and suspension components.
  • Repaired and replaced damaged parts using specialized tools and equipment for efficiency.
  • Collaborated with team members to streamline repair processes, enhancing workflow productivity.
  • Repaired and installed bodywork such as panels and nose rails.

Owner/Operator

4 Years 2 Months
JWJ Flooring LLC | 11.2018 - 01.2023
  • Managed day-to-day business operations.
  • Facilitated seamless flooring installation to enhance aesthetic appeal and functionality of spaces.
  • Achieved successful kitchen and bathroom remodels by optimizing workflow and resource allocation.
    Delivered high-quality renovations by managing timelines and ensuring adherence to design specifications.
    Enhanced customer satisfaction through attention to detail and commitment to project excellence.

District Training Manager

3 Years 6 Months
Forever 21 | 04.2015 - 10.2018
  • Developed and implemented training programs to enhance employee skills and operational efficiency.
  • Facilitated onboarding sessions, ensuring new hires quickly adapted to company culture and standards.
  • Evaluated training effectiveness through feedback and performance assessments, driving continuous improvement initiatives.
  • Developed customized training plans for individual employees, addressing specific skill gaps and promoting career growth.
  • Streamlined district training processes for increased efficiency and productivity.

General Manager

2 Years 9 Months
Aeropostale | 07.2012 - 04.2015
  • Developed and implemented strategic initiatives to drive sales growth across multiple locations.
  • Established key performance indicators to monitor operational efficiency and track progress against goals.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Directed daily operations to optimize store performance and enhance customer experience.
  • Analyzed market trends to adjust merchandising strategies, improving product assortment and inventory turnover.

General Manager

3 Years 8 Months
Finish Line | 10.2008 - 06.2012
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Boosted employee retention by fostering positive work environment.
  • Improved operational efficiency by streamlining workflow

processes.

Education

Associate of Science - General Studies

Southwest Baptist University | Bolivar, MO | 05-1999

Skills

Operations management
Training development
Team leadership
Written and verbal communication
Customer service
Key performance indicators

Timeline

Trailer Mechanic

Prime Inc.
01.2023 - CurrentRead More

Owner/Operator

JWJ Flooring LLC
11.2018 - 01.2023Read More

District Training Manager

Forever 21
04.2015 - 10.2018Read More

General Manager

Aeropostale
07.2012 - 04.2015Read More

General Manager

Finish Line
10.2008 - 06.2012Read More

Southwest Baptist University

Associate of Science from General Studies
Read More
Jeff Johnson