Dynamic operations leader with a proven track record in optimizing service delivery, inventory management, and team performance. Committed to driving efficiency and fostering a productive work environment.
Overview
32
32
years of professional experience
Work History
Owner/Operator
Bucks & Bulls Barbershop
Gillette, WY
05.2016 - Current
Oversaw daily operations to ensure optimal service delivery and customer satisfaction.
Managed staff scheduling, training, and performance evaluations to foster a productive team environment.
Implemented inventory management systems for efficient supply ordering and cost control.
Developed marketing strategies to enhance brand visibility and attract new clientele.
Inventory Manager
Advance Truck And Auto
Gillette, WY
12.2009 - 03.2016
Streamlined inventory management processes to enhance accuracy and efficiency.
Implemented robust tracking systems for real-time inventory visibility.
Led team in optimizing stock levels, reducing excess inventory costs.
Developed training programs to improve staff competency in inventory handling.
Finance/Insurance Account Executive
Zurich American Insurance
Wyoming
03.2008 - 11.2009
Managed client relationships to ensure policy alignment with customer needs.
Developed insurance proposals tailored to individual client requirements.
Analyzed risk factors and provided recommendations for coverage adjustments.
Collaborated with underwriting teams to expedite policy issuance processes.
General Sales Manager
Mike Barnard Chevrolet
Geneva, NY
10.2005 - 03.2008
Led sales team to exceed monthly targets through strategic training and performance management.
Developed and implemented sales strategies that increased customer retention and satisfaction.
Analyzed market trends to identify growth opportunities and adjust inventory accordingly.
Fostered relationships with key clients, enhancing loyalty and driving repeat business.
Streamlined sales processes, improving efficiency and reducing turnaround time for customer inquiries.
Sales/Sales Manager/Finance Manager
Tyrrell Chevrolet
Cheyenne, WY
01.1994 - 09.2005
Developed strategic sales plans to enhance market penetration and revenue growth.
Led a high-performing sales team, driving collaboration and achieving quarterly targets.
Analyzed market trends to identify opportunities for product positioning and pricing strategies.
Implemented training programs for staff, fostering professional development and sales techniques.
Streamlined sales processes to improve efficiency and reduce turnaround times for client inquiries.
Cultivated relationships with key clients, enhancing customer satisfaction and loyalty initiatives.
Handled customer relations issues, enabling quick resolution, and client satisfaction.