Summary
Overview
Work History
Education
Skills
Cross trained with previous SCA and cultivated strong client relationships
Timeline
Generic

Jeannie Lynn

Union,MO

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Equipped with strong problem-solving abilities, willingness to learn, proven ability to exceed targets and drive success in fast-paced environments, and excellent written and verbal communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

18
18
years of professional experience

Work History

Cook

Aging Ahead
09.2022 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Cross training with previous SCA on all tasks.
  • Ability to edit, add, or remove a client in the AIS and Trio systems
  • Cultivated positive rapport with clients and fellow employees to boost morale and promote retention.
  • Knowledge of all things EOM; what needs to go to central office, what I go over with the support committee, everything that has to be scanned in and sent to specific people before making copies of it all to keep here and sending originals in.
  • Knowledge of proper incident and injury procedures and documentation
  • Able to manage phone calls and emails while keeping up with other tasks.

Commercial Cleaner

FKI
03.2021 - 02.2023
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Washed windows, walls and ceiling fixtures to remove molds and dusts.
  • Refilled soap dispensers and air fresheners in bathrooms.
  • Kept building entryway glass clean and polished for professional presentation.
  • Adhered to company policies for appearance, thoroughness, and facility security.
  • Trusted by supervisors to properly maintain new locations with no supervision or site specific training.

Head Cook/CNA

Grandview Health Care
06.2007 - 02.2020

Dietary/Cook

  • Hired on as a kitchen aide; promoted to lead cook within two weeks.
  • Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Oversaw scheduling, inventory management, and prompt supply ordering to maintain fully stocked kitchen.
  • Cross trained on supervisory position and responsibilities to assist with coverage for extended leaves.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Maintained professional and organized hard copy and digital documentation.

CNA

  • Went through CNA class provided by Grandview and graduated.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Maintained log of daily activities on the computer.

Cashier

Dollar Tree
09.2008 - 09.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases and locate items.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Handled end of night deposit and closing procedures.

Education

No Degree - Secondary Education And Nursing

East Central College
Union, MO

Skills

  • Cleaning and organization
  • Customer service
  • Cooking
  • Multitasking and organization
  • Order verification
  • New hire training
  • Time management
  • Attention to detail
  • Inventory management
  • Food safety oversight
  • Focused and disciplined
  • Teamwork and collaboration
  • Understanding of how to operate AIS and Trio's systems
  • Proficient with Word and Excel
  • Able to learn and pick up new things quickly
  • Able to count money with accuracy
  • Team leadership
  • Decision-making
  • Complex Problem-solving
  • Task delegation
  • Goal setting
  • Relationship building
  • Conflict resolution
  • Budget control
  • Emergency response
  • Clear communication
  • Work prioritization
  • Computer skills

Cross trained with previous SCA and cultivated strong client relationships

Collaborated closely with the previous SCA to gain comprehensive knowledge and hands-on experience in all facets of the role. Over several months, engaged in structured cross-training to master key responsibilities, including client relations, process organization, AIS data entry, TRIO system management, and EOM procedures. Developed a deep understanding of workflows, tools, and best practices, ensuring a seamless transition and continuity in operations. This experience has equipped me with the skills and confidence to excel independently in the position.


Fostered meaningful and trusting relationships with senior center clientele by creating a welcoming and supportive environment. Engaged actively with clients, listening to their needs, interests, and concerns, and tailored meals and services to enhance their experience. Demonstrated empathy, patience, and excellent communication skills to build connections and promote a sense of community. Consistently received positive feedback for creating an inclusive and enjoyable atmosphere, contributing to increased participation and client satisfaction. 

Timeline

Cook

Aging Ahead
09.2022 - Current

Commercial Cleaner

FKI
03.2021 - 02.2023

Cashier

Dollar Tree
09.2008 - 09.2009

Head Cook/CNA

Grandview Health Care
06.2007 - 02.2020

No Degree - Secondary Education And Nursing

East Central College
Jeannie Lynn