Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jeannen HOBBS

Oran,MO

Summary

Dynamic and service-oriented professional with extensive experience at Cape Girardeau Surgical Clinic, excelling in client relations and office management. Proven ability to streamline operations and enhance efficiency, leveraging strong organizational skills and effective communication. Committed to maintaining confidentiality and delivering exceptional customer service while managing sensitive information and financial records.

Overview

37
37
years of professional experience

Work History

RECEPTIONIST

CAPE GIRARDEAU SURGICAL CLINIC
CAPE GIRARDEAU, Missouri
04.2018 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

OFFICE MANAGER

BRADLEY A BADER, DDS
CHAFFEE, MO
09.1988 - 04.2018
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

Associate of Applied Science - DENTAL ASSISTANT

CENTRAL NEBRASKA TECHNICAL SCHOOL
HASTINGS ,NE
05-1973

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Greeting and seating clients
  • Office administration

Interests

  • Baking
  • Cooking
  • Learning new cooking techniques and expanding my culinary skills
  • I enjoy cooking for friends and family gatherings
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • I like trying new recipes and food trends
  • Interior Design
  • Fashion
  • Music

Timeline

RECEPTIONIST

CAPE GIRARDEAU SURGICAL CLINIC
04.2018 - Current

OFFICE MANAGER

BRADLEY A BADER, DDS
09.1988 - 04.2018

Associate of Applied Science - DENTAL ASSISTANT

CENTRAL NEBRASKA TECHNICAL SCHOOL
Jeannen HOBBS