Jean Strenfel
Piedmont
Summary
Driven Lead Associate with expertise in supervising sales operations and training new team members. Skilled in enhancing customer engagement and resolving inquiries while fostering team collaboration. Proven ability to improve inventory management and achieve performance standards, focused on delivering exceptional service and supporting sales growth.
Overview
16
16
years of professional experience
Work History
Lead Associate
Dollar General Store
Greenville
06.2025 - 10.2025
- Supervised daily operations of sales associates, ensuring task completion and performance standards.
- Trained new associates on effective sales techniques and store policies.
- Facilitated customer product selection and resolved inquiries, enhancing overall customer satisfaction.
- Resolved customer complaints efficiently while adhering to company quality standards.
- Collaborated with team members to streamline customer service processes, resulting in improved service delivery.
- Processed transactions accurately through point-of-sale systems.
- Organized merchandise displays to increase customer engagement and drive sales.
- Monitored inventory levels, reporting stock shortages to management promptly.
General Laborer
Z Manufacturing
Piedmont
01.2020 - 03.2025
- Operated machinery on production line to consistently meet daily output targets in fast-paced environment.
- Conducted quality checks on products to ensure compliance with company standards.
- Maintained cleanliness and organization of work area to uphold safety standards.
- Collaborated with team members to meet strict production goals and deadlines.
- Utilized hand tools and power tools to execute construction projects effectively.
- Organized materials by sorting and placing them on designated racks, shelves, or bins. on racks, shelves, or bins, enhancing overall warehouse organization.
- Collaborated with team members to efficiently complete tasks under tight timelines, ensuring project deadlines were met.
Assembly Line Production Worker
Briggs thru Staffmark
Poplar Bluff
03.2010 - 01.2012
- Operated machinery to ensure precise component assembly and maintain production flow.
- Loaded materials into production machinery following established guidelines.
- Ensured adherence to safety regulations during machinery operation.
- Performed daily maintenance on machines to guarantee operational efficiency.
- Inspected finished products for quality compliance with specifications.
- Collaborated with colleagues to streamline assembly processes, enhancing overall team efficiency.
- Maintained accurate production records, tracking quantities and types to support process improvements.
Education
High School Diploma -
Clarkton High
Clarkton, MO04-1989
Skills
- Sales techniques
- Customer engagement strategies
- Operations supervision
- Onboarding new associates
- Inventory management
- Problem solving techniques
- Team collaboration
Timeline
Lead Associate
Dollar General Store
06.2025 - 10.2025
General Laborer
Z Manufacturing
01.2020 - 03.2025
Assembly Line Production Worker
Briggs thru Staffmark
03.2010 - 01.2012
High School Diploma -
Clarkton High