Jean Slagle
Saint Joseph
Summary
Leadership and relationship building skills. Proven ability to work effectively with people of various ages, cultural backgrounds, and economic statuses.
Customer-oriented General Manager focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
2026
2026
years of professional experience
Work History
General Manager
Aarons Sale and Lease
Independence, MO
04.2025 - Current
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Reported issues to higher management with great detail.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Oversaw daily operations, ensuring compliance with company policies and regulatory requirements.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
General Manager
Aarons Sales Lease
Kansas City, KS
2022 - 04.2025
- Directed operational strategies to enhance store performance and customer satisfaction.
- Implemented inventory management systems to improve product availability and reduce waste.
- Led cross-functional teams in executing promotional events, boosting sales and customer engagement.
- Analyzed financial reports to identify trends, driving strategic decisions for profitability enhancement.
- Oversaw daily operations, ensuring compliance with company policies and regulatory requirements.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
General Manager
Arona Home Essentials
Grandview, MO
01.2020 - 06.2022
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
General Manager
Aarons' Sales and Lease
Leavenworth, KS
07.2014 - 01.2020
General Manager
Rent-A-Center
Saint Joseph, MO
07.2010 - 11.2013
General Manager
Rent-A-Center
Excelsior Springs, MO
04.2010 - 07.2010
General Manager
Rent-A-Center
Kansas City, MO
01.2010 - 04.2010
Customer Account Manager
Rent-A-Center
Saint Joseph, MO
01.2009 - 01.2010
Customer Accounts Manager
Aaron's
Saint Joseph, MO
06.1999 - 01.2009
Education
Ged - General
Job Corp
Saint Joseph, MO06-1995
Skills
- Retail management
- Sales
- Leadership
- Account management
- Customer service
- Merchandising
- Retail sales
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Customer relationship management
Timeline
General Manager
Aarons Sale and Lease
04.2025 - Current
General Manager
Arona Home Essentials
01.2020 - 06.2022
General Manager
Aarons' Sales and Lease
07.2014 - 01.2020
General Manager
Rent-A-Center
07.2010 - 11.2013
General Manager
Rent-A-Center
04.2010 - 07.2010
General Manager
Rent-A-Center
01.2010 - 04.2010
Customer Account Manager
Rent-A-Center
01.2009 - 01.2010
Customer Accounts Manager
Aaron's
06.1999 - 01.2009
General Manager
Aarons Sales Lease
2022 - 04.2025
Ged - General
Job Corp