Jayce Valdez

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. I've always loved managing as well as leading a team and analyzing how we can run more efficient. I've been a GM for about a year and a half! But I've been with management for about 3+ years. I started from the bottom and have gotten promoted 3 times to higher volume stores and I'm currently running the highest sales store in the franchise. I've been to many classes for management and I'm always hungry for more! I consistently and accurately manage a team of 30 as well as coach and develop team members to be able to do my job just as well as i can if not better! I'm very experienced with management as well as inventory and what comes in and what goes out to our customers! While I've never worked in a company like this I'm very confident that I can bring what I know to the table and help improve efficiency.

• Achieved top 10 in the world 5 times with delivery time's through effectively analyzing and coaching team members.
• Managed a team of 27 staff members.
• Marketing - Implemented marketing strategies which resulted in 8% growth of customer base in 3 different stores.
• Supervision - Supervised the whole team to monitor food and labor cost dropping it from 1% waste to now .4 waste.
• Achieved better organization and inventory waste through effectively helping coaching and developing team members.
• Achieved better inventory tracking by introducing a system for tracking correct shipment and accuracy.
• Used a training plan to promote 4+ team members to general managers of the own store as well as promoted multiple team members to higher management positions by constantly coaching and evaluating my team.