Jayasimha Reddy Kandula

Business Analyst – Contract (Enterprise Projects)

Roles & Responsibilities:

• Worked cross-functionally with procurement, legal, and engineering teams to gather and document business requirements for contract lifecycle automation initiatives.
• Led end-to-end analysis and optimization of contract management workflows by identifying bottlenecks in contract initiation, approval, and renewal phases.
• Created process maps and business flow diagrams using Lucidchart and Visio to model existing vs. proposed improvements for enterprise-wide buy-in.
• Conducted data analysis on vendor performance, contract value, and compliance KPIs using Excel, Power BI, and SQL.
• Translated business needs into technical specifications for developers building contract tracking and analytics dashboards on ServiceNow and internal tools.
• Coordinated sprint planning and story grooming sessions in JIRA; tracked change requests, release cycles, and test case progress.
• Developed detailed BRDs, FRDs, and UAT scripts; facilitated user testing and defect triage with QA teams.
• Ensured governance alignment by working closely with Cisco’s legal and compliance units to embed policy logic into contract automation rules.

Project Summary:
Led the business analysis and technical coordination for a new platform designed to centralize, track, and analyze third-party contract data across Cisco’s global business units.

Key Contributions:

• Mapped more than 25+ existing contract-related workflows and consolidated them into a unified digital process.
• Worked with developers to integrate DocuSign API, ServiceNow, and internal databases for real-time contract status visibility.
• Designed dashboards in Power BI that displayed contract renewal trends, cycle times, risk flags, and supplier performance metrics.
• Reduced contract approval turnaround time by 30% by introducing automation rules and dynamic routing logic.

• Business Tools: JIRA, Confluence, MS Project, ServiceNow, Salesforce
• Visualization & Reporting: Excel (Advanced), Power BI, Tableau
• Databases & Scripting: SQL, Python (Pandas for data analysis)
• Process Mapping: BPMN, Lucidchart, Microsoft Visio
• Documentation: BRD, FRD, UAT plans, SOPs
• Integration Knowledge: DocuSign API, REST APIs, SharePoint

Roles & Responsibilities:

• Collaborated with stakeholders to gather, analyze, and document business and system requirements for internal and client-facing applications.
• Supported project managers in coordinating sprint activities, tracking deliverables, and facilitating Agile ceremonies (scrum meetings, sprint planning, retrospectives).
• Conducted process gap analysis and developed workflow models to enhance operational efficiency and support governance compliance.
• Developed dashboards and custom reports using Excel and SQL queries to visualize project KPIs, defect trends, and progress metrics.
• Utilized JIRA and Confluence for requirements tracking, change requests, and user story documentation.
• Worked closely with developers to ensure accurate translation of business requirements into technical solutions.
• Contributed to UAT testing by developing test cases, coordinating defect triage, and validating business scenarios.
• Assisted in writing standard operating procedures (SOPs) and business process documentation for internal governance.

Tools & Technologies: Excel, JIRA, Confluence, SQL, Python, Agile, BPMN, ITSM, MS Project

Duration: 6 months | Role: Business Analyst

Project Overview:
Led the business analysis efforts for an internal web-based application aimed at automating manual approval workflows and enhancing cross-functional collaboration.

Key Contributions:

• Conducted stakeholder interviews to define pain points in existing workflows and identify improvement opportunities.
• Mapped current and future-state business processes using BPMN diagrams.
• Defined and prioritized business requirements; created user stories and acceptance criteria in JIRA.
• Monitored post-implementation effectiveness and tracked KPIs like approval cycle time and user adoption rate.
• Coordinated with QA team on UAT activities and facilitated stakeholder feedback sessions.

Duration: 4 months | Role: Data & Reporting Analyst

Project Overview:
Improved the organization’s service delivery insights by developing a centralized reporting module to analyze IT service tickets and change requests.

Key Contributions:

• Pulled and analyzed ticket data from ITSM tools to identify SLA breaches and service bottlenecks.
• Created monthly governance reports and dashboards in Excel to highlight performance against KPIs.
• Recommended improvements to incident categorization and escalation workflows based on data trends.
• Presented findings to the IT Governance Committee and influenced updates to service management policy.