Jay Jenkins II
Sales Specialist
Kansas City,MO
Summary
Enthusiastic Sales professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Affiliate Concierge/ Builder Sales Support Admin
Safe Haven Security Services
Kansas City , Missouri
06.2023 - Current
- Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Fulfilled and maintained commitments to multiple partner companies and ensured expectations were met to standard.
- Managed diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Logistics Account Executive
Total Quality Logistics
Kansas City , Missouri
02.2023 - 05.2023
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Representative
Universal Auto Plaza
Blue Springs , MO
03.2019 - 01.2023
- Developed and delivered engaging sales presentations to convey product benefits.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Organized sales paperwork, presented proposals and finalized contracts.
- Structured deals with banks and built working relationships with multiple institutions.
Team Leader
Amazon
Bonner Springs , KS
11.2016 - 08.2019
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Cross-trained and provided backup support for organizational leadership.
Swimming Pool Service Technician
Swim Things
Blue Springs , MO
09.2015 - 10.2016
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
Education
High School Diploma -
Blue Springs High School
Blue Springs, MO 08.2009 - 05.2013
Skills
Timeline
Affiliate Concierge/ Builder Sales Support Admin
Safe Haven Security Services
06.2023 - Current
Logistics Account Executive
Total Quality Logistics
02.2023 - 05.2023
Sales Representative
Universal Auto Plaza
03.2019 - 01.2023
Team Leader
Amazon
11.2016 - 08.2019
Swimming Pool Service Technician
Swim Things
09.2015 - 10.2016
High School Diploma -
Blue Springs High School
08.2009 - 05.2013
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