Jawaad Waresh Allee
Curepipe
Summary
Dedicated sales assistant with two years of experience in delivering exceptional customer service and building customer loyalty. Currently pursuing a degree in accounting, aiming to leverage financial expertise in future roles. Proven ability to enhance product visibility and drive revenue growth through effective merchandising strategies. Strong technological background with skills in software development, system administration, and technical support.
Overview
6
6
years of professional experience
Work History
Data Management Analyst
Infolegale
Ebene
06.2024 - Current
- Managed quality control through effective procedure implementation.
- Maintained database systems to store and manage large amounts of information.
- Recorded procedures for data collection, manipulation, validation, analysis, and reporting.
Sales Assistant, Admin
Fast click ltd
Trianon
11.2021 - 02.2023
- Managed client inquiries effectively.
- Assisted customers in selecting the right PC parts.
- Facilitated customer purchase of laptops.
- Assisted customers with various payment methods.
- Compiled daily sales report due by end of shift.
- Cashier
- Assisted with post-purchase support.
- Managed inventory control systems for warehouse efficiency.
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Processed special orders for out-of-stock items when necessary.
- Maintained cleanliness of the sales floor area at all times.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Collaborated with other departments such as marketing, merchandising, operations, to ensure smooth functioning of overall store operations.
- Analyzed customer feedback data to identify areas of improvement within the store's services.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Tracked inventory levels using point-of-sale systems and restocked shelves accordingly.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Accepted and completed cash, check and credit card payments.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Assisted customers in locating products, providing detailed information and recommendations.
- Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
- Cleaned shelves, counters and tables to maintain organized store.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Sales Assistant
Vw House autoparts Company LTD
Curepipe
01.2019 - 01.2020
- Helping in rearranging the spare parts
- Helping the director to move heavy spare parts
- Helping clients in assisting of different form of payments
- Depositng money at the bank for the company
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Assisted customers with returns, exchanges and refunds.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Processed special orders for out-of-stock items when necessary.
- Maintained cleanliness of the sales floor area at all times.
Education
High School Diploma -
Ocep College
Curepipe05-2021
High School Diploma -
Forest Side Sss Boys
Forest side01.2018
BSC - Accounting
Curtin Maurtius
MokaSkills
- Persistent Achiever
- Goal-Oriented
- Expertise in Microsoft Office
- Reliable Time Management
- Reliable Team Member
- Strategic Decision Making
- Collaborative Team Building
- Effective Communication
- Customer Support Expertise
- Data Integration Proficiency
- Information Security
Languages
English
First Language
English
Advanced (C1)
C1
French
Advanced (C1)
C1
Timeline
Data Management Analyst
Infolegale
06.2024 - Current
Sales Assistant, Admin
Fast click ltd
11.2021 - 02.2023
Sales Assistant
Vw House autoparts Company LTD
01.2019 - 01.2020
High School Diploma -
Ocep College
High School Diploma -
Forest Side Sss Boys
BSC - Accounting
Curtin Maurtius
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