Jaswinder Singh
Alegria
Summary
Intelligent management professional with exceptional knowledge of venues, tourist attractions, dining, and entertainment offerings. Extensive background in hotel management positions for high-end resorts. Energetic Hotel Manager is enthusiastic about delivering superior service to every guest. Successful at cutting costs without impacting the quality of service and guest satisfaction. History of driving company growth through Enthusiastic Housekeeping Supervisor offering 4 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
EXOTIC CABIN PRIVATE LIMTED
MANALI
02.2019 - 07.2023
- Implemented cost-saving measures to reduce operational costs without compromising quality standards.
- Scheduled employees' shifts according to occupancy levels at the hotel.
- Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
- Created and implemented daily cleaning schedules for staff members.
- Stocked room attendant carts with supplies to keep carts organized and clean.
Restaurant Waiter
Sushi Tei Singapore
Singapore
08.2014 - 09.2017
- Maintained a clean workstation by restocking supplies, and wiping down counters.
- Served alcoholic beverages responsibly in accordance with state laws.
- Implemented successful strategies to increase customer satisfaction.
- Attended regular staff meetings to discuss changes in menu offerings or specials for upcoming days or weeks.
- Bussed tables as needed during peak hours.
- Greeted guests and answered questions about menu items.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Answered phone calls for reservations or takeout orders in a professional manner.
Education
DIPLOMA - Hospitality
DIMENSION INTERNASTION COLLEGE SINGAPORE
SINGAPORE08-2013
HIGH - Education
PUNJAB SCHOOL EDUCATION BORAD
ROPAR PUNJABSkills
- Employee evaluations
- Staff evaluations
- Cleaning practices
- Guest Relations
- Pest Control
- Payroll understanding
- Workload prioritization
- Task Delegation
- Data Archiving
- Cleaning and sanitation
- Health and safety compliance
- Quality Assurance
- Document Control
- Vacuuming and sweeping
Languages
English
First Language
Malay
Elementary (A2)
A2
Hindi
Proficient (C2)
C2
Certification
WORKPLACE SAFETY AND HEALTH CERTIFICATE SINGAPORE GOV.
Accomplishments
- SUSHI TEI BEST EMPLOYEE OF THE YEAR 2015
- STAR WAITER OF THE DEPARTMENT 2015
- ACING IT AWARD
Timeline
Housekeeping Supervisor
EXOTIC CABIN PRIVATE LIMTED
02.2019 - 07.2023
Restaurant Waiter
Sushi Tei Singapore
08.2014 - 09.2017
DIPLOMA - Hospitality
DIMENSION INTERNASTION COLLEGE SINGAPORE
HIGH - Education
PUNJAB SCHOOL EDUCATION BORAD
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