Jason Stevenson
Imperial
Summary
Professional leader with extensive experience in retail management. Proven track record in driving sales growth, optimizing inventory management, and enhancing daily operations for improved store performance. Expertise in team collaboration, customer satisfaction, and adapting to dynamic business environments. Recognized for strong communication skills, effective problem-solving, and a results-driven mindset.
Overview
15
15
years of professional experience
Work History
Store Manager
The Home Depot
11.2017 - 04.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
Assistant Store Manager
The Home Depot Inc
03.2010 - 11.2017
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
BBA - Business Administration And Management
American InterContinental University
Schaumburg, ILSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Partnership building
- Verbal and written communication
- Financial operations management
- Risk management
- Talent recruitment
- Project management
- Leading staff meetings
- Maximizing profitability
- Performance reviews
- Strategic planning
- Operational efficiency
- Team development
Timeline
Store Manager
The Home Depot
11.2017 - 04.2025
Assistant Store Manager
The Home Depot Inc
03.2010 - 11.2017
BBA - Business Administration And Management
American InterContinental University
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