Jason Smith
Kansas City
Summary
Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.
Overview
8
8
years of professional experience
1996
1996
years of post-secondary education
Work History
Remodeling specialist
Teds Remodeling llc
Kansas City
12.2017 - Current
- Coordinated project schedules and timelines for remodeling assignments.
- Assisted clients in selecting design materials and finishes for home renovations.
- Evaluated project requirements and provided recommendations for improvement.
- Managed inventory of tools and supplies essential for remodeling projects.
- Conducted site inspections to assess progress and quality of work performed.
- Trained new team members on company policies and remodeling procedures.
- Assisted in developing strategies to increase customer satisfaction levels.
- Analyzed customer needs and recommended appropriate products or services.
- Maintained positive working relationship with fellow staff and management.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Education
High School Diploma
Wichita, KSSkills
- Project management
- Cost estimation
- Design selection
- Site inspection
- Remodeling techniques
- Quality assurance
- Time management
- Effective communication
- Problem solving
- Customer service
- Root-cause analysis
- Troubleshooting techniques
- Expert problem solving
- Equipment calibration
- Customer relations
- System installations
- Analytical thinking
- Maintenance and repair
- Continuous improvement
- Knowledge sharing
References
References available upon request.
Timeline
Remodeling specialist
Teds Remodeling llc
12.2017 - Current
High School Diploma