Jason Regos

Certified Pharmacy Technician

Wal-Mart Pharmacy

Lee's Summit

11.2014 - 10.2024

Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
Established and updated patient profiles, medications and insurance details.
Verified accuracy of patient information on prescription orders.
Entered patient and prescription information into pharmacy software systems with high attention to detail.
Interpreted and processed medication orders under supervision of pharmacist.
Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Prepared prescription transfers to other pharmacies.
Performed administrative duties such as filing, data entry, answering phones.
Supported pharmacy operations by answering phone calls and directing queries appropriately.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Answered questions from customers regarding insurance coverage eligibility requirements.
Conducted medication therapy management sessions under the guidance of a pharmacist.
Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
Checked expiration dates on drug products prior to dispensing them to customers.
Maintained clean and organized pharmacy shelving and work areas.
Assisted pharmacists in filling prescription orders accurately and efficiently.
Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
Managed medication inventory, including ordering and restocking medications as necessary.
Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Verified patients' identities at pickup to prevent sale of wrong medications.
Efficiently processed cash register transactions for new and refilled prescription orders.
Provided exceptional customer service, addressing patient questions and concerns with empathy.
Provided medication and other healthcare products to customers accurately and efficiently.
Assisted patients in understanding their medication instructions and usage directions.
Assisted customers by answering questions, locating items or referring to pharmacist for medication information.

Customer Service Cashier

Wal-Mart Supercenter

Altoona

10.2011 - 11.2014

Maintained work area and kept cash drawer organized.
Checked personal identifications during alcohol and tobacco sales.
Organized items purchased by customers according to their type or size for easy retrieval during checkout.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Host and Server

Hoss's Steak and Sea House

Indiana

07.1999 - 08.2009

Summary

Overview

Work History

Certified Pharmacy Technician

Customer Service Cashier

Host and Server

Education

Graphic Design

Computer Science

High School Diploma -

Skills

Certification

References

Timeline

Certified Pharmacy Technician

Customer Service Cashier

Host and Server

Graphic Design

Computer Science

High School Diploma -

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