Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
2016
2016
years of post-secondary education
Work History
Credit Manager
National TV sales and rental
Springfield
10.2025 - Current
Communicated with customers regarding payment terms and credit policies.
Monitored outstanding receivables and followed up on overdue accounts.
Maintained accurate records of customer transactions and credit history.
Reviewed accounts for signs of fraud and non-payment issues.
Developed and maintained relationships with customers to ensure prompt payments on accounts receivable.
Evaluated business practices and loan procedures to assess risk and develop mitigation plans to protect business operations and assets.
Community Marketing Agent
Traveling leisure
Branson
06.2025 - 10.2025
Engaged with community members to promote travel-related events and services.
Assisted in coordinating promotional campaigns to increase brand visibility.
Provided excellent customer service by responding promptly to inquiries.
Explained benefits and advantages of different product and service offerings to customers.
Maintained up-to-date knowledge of industry trends and best practices.
RV account manager
Reliable RV imports
Springfield
02.2025 - 05.2025
Managed client accounts and maintained strong relationships with customers.
Resolved customer inquiries quickly to enhance client satisfaction and retention.
Maintained accurate records of all customer interactions in the CRM system.
De-escalated customer interactions by providing alternative solutions to issues.
Ensured compliance with industry regulations when dealing with clients.
Presented product features and advantages to potential customers during sales meetings.
Scheduled appointments for vehicle service and repair efficiently.
Collaborated with technicians to ensure accurate diagnostics and repairs.
Managed customer complaints and resolved issues promptly and professionally.
Production training lead
Real truck
Springfield
05.2024 - 02.2025
Developed training materials for onboarding new employees at Real Truck.
Facilitated workshops to enhance team skills and knowledge retention.
Assessed training needs through employee feedback and performance reviews.
Coordinated schedules for training sessions across various departments.
Collaborated with management to identify areas for process improvement.
Maintained records of training sessions and employee progress for compliance purposes.
Assisted in developing strategies for promoting internal learning opportunities within the company.
Provided feedback to staff on areas of improvement identified during training sessions.
Participated in professional development activities to stay up-to-date on best practices in corporate training.
Commercial semi tire sales
Pomps Tire
Stafford
07.2022 - 02.2024
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Exceeded customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Maintained inventory levels and organized tire displays for easy access.
Processed sales transactions accurately using point-of-sale systems.
Conducted tire inspections to recommend necessary services and replacements.
Educated customers on proper tire maintenance and safety practices.
Organized promotional events to increase brand awareness among target audiences.
Prepared reports summarizing sales figures on a weekly basis for management review.